Job Description

Location : Gurgaon, Bangalore, Pune, Hyderabad, Mumbai, Delhi Role & responsibilities The Lead Business Analyst will primarily be responsible for: Leading activity to identify, review and analyse business processes and systems to understand design implications across Business, IT and Operations Leading the design and reengineering of processes, where process is one of the many parts of the change, and provide detailed guidance on process design (considering risk, end-to-end and cost) Overall support to impact assessment for change requests on design, scope, time, budget or effort on programme plan and provide accurate estimates for handling new requirements, design changes and scope. Managing implementation of solutions Development of control structures and performance scorecards (KPIs) to ensure project milestones, budgets, resources and employee engagement aspirations are met, implementing mitigating actions as appropriate. Management of external service providers Work with markets/regions to understand regulatory, customer and competitive landscape Customers / Stakeholders Primary customers are: WCL functional and delivery teams Other business areas and lines as appropriate Group Functional Teams e.g. Risk, Group Finance, IT Operational support teams Group & Regional teams Other Risk sub-functions global and regional Knowledge & Experience: Possess excellent Business Analyst skills Strong analytical background with a high degree of attention to detail Background working in cross-functional teams to drive requirements capture Experience in business and process analysis, change initiatives & re-engineering Experience in planning and deploying both business and IT initiatives Agile expertise - takes ownership of building agile capabilities in teams ensuring the right process are in place for agile requirement capture Leading and empowering cross-functional teams Capabilities Strong interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group Challenge business intent in a constructive manner to accurately define requirements and design detailed business solution and structures Continuously look for innovative ways to improve business outcomes and add value to customers/stakeholders/colleagues Strong organizational, time management and planning skills in order to cope with multiple large-scale responsibilities Ability to build strong relationships across Business, IT and Operations Flexible and able to adapt in a fast-paced, changing environment Confident and open to challenging existing protocols and processes.