Business Analyst Specialist

Job Description

As a Business Analyst, you will work with multi-functional teams such as product and support across the globe. You will be responsible for onboarding and delivering the Nasdaq Trade Surveillance system, interacting with both internal partners and external customers, and building positive relationships and trust with all partners. You will work closely with colleagues in Bangalore and Sydney, as well as Nasdaq teams in other countries. Implementation: Understand customer profiles and market surveillance requirements. Conduct training sessions on NTS products. Assist customers with alert calibration and logic. Eliminate roadblocks during implementation. Assist the technical onboarding specialist with change requests. Educate and assist customers with the onboarding process. Client Engagement: Conduct NTS implementation kick-off meetings. Establish strong relationships with key stakeholders. Prepare and deliver tailored project plans. Explain the Nasdaq Data Specifications to customers. Team coordination: Work closely with the Technical Onboarding Specialist and Sales Executive/Account Manager. Collaborate with customers and technical onboarding specialists on requirement gathering and change request documents. Planning and Reporting: Provide weekly project status reports to stakeholders. Collect and act on customer feedback to improve the product. We expect you to have: demonstrated ability, with at least 3 +years as a Functional Business Analyst . Experience in capital markets with exposure to multiple products. Prior experience in client-facing roles involving sophisticated trading data analysis. Effective interpersonal skills, both internally and externally. Ability to work in a fast-paced environment and meet tight deadlines. Outstanding customer management and negotiation skills. Education Qualification: Any Bachelors/Masters It would be phenomenal if you : Have previous worked on Nasdaq Trade Survielance / SMARTS! Familiar with market manipulation techniques and local compliance requirements. What do we offer you? Annual monetary bonus. An opportunity to become a Nasdaq shareholder Employee Stock Purchase Program Nasdaq stocks with a discount Health Insurance Program Flexible working schedule and hybrid way of work Flex day program (up to 6 paid days off a year) in addition to standard vacations and holidays Internal mentorship program - get a mentor or become one Wide selection of online learning resources, e.g., Udemy