Job Description

Analyze performance data to identify trends, patterns, and opportunities for improvements. Offer guidance on selecting the most impactful business metrics to drive positive business outcomes. Develop and maintain dashboards, reports, and data visualizations to track key performance indicators (KPIs) and monitor sales performance. Conduct ad-hoc analysis to support business initiatives, such as market research, competitive analysis, and customer segmentation. Partner with sales leaders and account managers to understand business needs and develop actionable insights and recommendations. Create weekly newsletters for the leadership. Vendor benchmarking and scoring. Create RFPs and related documentation. Perform regular gap analysis on all vendor contracts. Creating business review decks and presenting to the leadership team. Vendor invoice process standardization and adherence check. Location research for RFPs and other program set-up / expansion. Research on industry best practices and present to the leadership team. Manager vendor rate cards and maintain confidentiality. Identify opportunities for process improvement and automation to increase efficiency and effectiveness in sales operations. Communicate findings and recommendations to stakeholders through presentations, reports, and data-driven insights. Stay up-to-date on industry trends, best practices, and emerging technologies related to sales analytics and business intelligence. What will You need to Succeed Strong analytical skills with the ability to collect, organize, analyze, and interpret large datasets. Excellent communication and presentation skills, with the ability to effectively communicate complex ideas and findings to both technical and non-technical audiences. Strong problem-solving skills with a proactive and results-oriented mindset. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Qualifications: Bachelors degree in Business, Economics, Statistics, Mathematics, Computer Science, or a related field. Masters degree preferred. Proficiency in SQL, Excel, and data visualization tools such as Tableau and Power BI. 3+ years of experience in business analysis, sales operations, or a related field, preferably in a technology or B2B sales environment. Must Have Skills: Market Research. Data analysis insights. Good communication. Understanding of the Outsourcing ecosystem. .