Business Analyst Insurance Domain

Job Description

Business Analyst Insurance. Location :Hyderabad. Experience :6+ years. NOTE :Immediate joiners. Position Overview :. We are seeking a skilled and detail-oriented Business Analyst to join our team at a leading General Insurance company. The ideal candidate will possess a strong understanding of insurance processes, with a particular emphasis on claims management. This role involves collaborating with various stakeholders to define business requirements, analyze processes, and deliver solutions that align with organizational goals. Key Responsibilities. Requirement Gathering :Work closely with business stakeholders, underwriters, and claims teams to elicit and document business requirements. Claims Process Analysis :Analyze end-to-end claims processes, identify areas of improvement, and propose efficient solutions. Business Process Improvement :Map and optimize insurance workflows, ensuring alignment with industry best practices and regulatory standards. Data Analysis :Leverage data insights to support decision-making, track KPIs, and measure the impact of process changes. Documentation :Prepare business requirement documents (BRDs), use cases, process flow diagrams, and user stories to communicate requirements effectively. Stakeholder Collaboration :Act as a liaison between business units, IT teams, and external vendors to ensure seamless implementation of solutions. Solution Testing :Assist in creating test cases, conducting user acceptance testing (UAT), and ensuring that deliverables meet business needs. Regulatory Compliance :Stay updated on relevant regulations in the general insurance domain and ensure solutions are compliant. Training and Support :Provide training and support to end-users to facilitate the adoption of new systems or processes. Preferred Skills. Hands-on experience in insurance claims systems or operations. Knowledge of industry standards such as ISO claims handling or ACORD. Certifications like CBAP, CII (Chartered Insurance Institute), or equivalent are an added advantage. Roles & Responsibilities. Minimum 6+ years of Experience. Experience in the general insurance industry. Strong knowledge of insurance products, particularly in claims processing. Gathering and analysing business s requirements from stakeholders to ensure the development of effective solutions. Efficient in creating Epics, Features, User Stories and Acceptance Criteria. Expert in Scrum, Kanban, Agile Methodologies. Efficient in Microsoft Visio, Balsamiq, Figma for Wire framing and Flowcharts,. Efficient in Microsoft Word, PowerPoint for documentation and presentation, MS Excel, and SQL for Data Analysis. Efficient in Business Analysis techniques like Business Process Modelling (BPM), MOSCOW Technique, Requirement Ranking Method, 100 Dollar method, Kano Analysis, SWOT Analysis and RCA. Managing and providing subject matter expertise with the building of APIs for the entitlement verification for service. Recognize and adopt best practices in analysis, design, build, test design, validation, and documentation. Availed good knowledge in agile methodologies and techniques Agile (Scrum) Creating, Maintaining User Stories, Sprint Sheets. Strong background in business analysis, excellent Product and project management skills. Excellent communication, interpersonal, and problem-solving skills. Good knowledge of the Insurance domain is an added advantage. Expertise in using leading industry tools like Azure DevOps, MS Word, MS Excel and MS PowerPoint, MS Visio to develop various project deliverables and understand work. Educational Qualification. Bachelor's/master's degree in computer sciences, Engineering, and Mathematics, MBA. (ref:hirist.tech). Show more Show less