Business Analyst

Job Description

Team that ensures that M&C Americas is supported with safe & compliant operations and underpin key commercial strategies with customer mindset, technological expertise, & steady delivery. Let me tell you about the role A Business Analyst at bp provides enduring deep domain expertise to bridge the gap between business goals and technology solutions. Using techniques such as data analysis, customer and partner interviews, and workshops and training, they gather, refine, and define business requirements while collaborating with teams to deliver solutions that meet both user and business needs. The role also involves monitoring progress towards business goals while driving efficiency and effectiveness. The roles focus on ongoing relationship management ensures alignment across commercial and technology partners. What you will deliver User research: Engage with users, observe and analyze their workflows, and extract meaningful insights about how they interact with a product or system. This involves uncovering pain points, process mapping, pattern recognition, and connecting learnings to potential solutions. Requirements definition: Take responsibility for eliciting requirements through various techniques such as interviews, workshops, and document analysis. They lead workshops to assemble and refine requirements, consider tradeoffs, and ensure a clear understanding of system constraints. Additionally, they collaborate with design teams to develop solutions that meet both business and user needs. Relationship management: Builds strong relationships with commercial and technology partners at all levels within a distributed team, ensuring effective communication, alignment and collaboration. Service delivery: Diagnoses issues and works closely with other support teams across functions to understand defects, drive minor improvements, and document change requests clearly and concisely in order to bring quick resolution. Business process change: Lead business process workshops to analyze and map business processes, finds opportunities for process improvements, and implements changes to enhance efficiency and effectiveness. Data analysis: Analyzes and model data requirements, understands data models and database design to support sophisticated datasets, and provides insights and recommendations based on data analysis to support decision-making. What you will need to be successful (experience and qualifications) Strong analytical and problem-solving skills. Superb oral and written communication skills. Ability to build positive relationships with a variety of domain experts. Proficiency in data analysis and modeling.