Business Analyst

About Business line/Function:

Global Banking IT provides support for Payment and Cash Management, Core banking, Trade finance and Corporate Credit business line. Within Global Banking IT, Payment and Cash Management IT provides end to end IT solutions for payment processing for domestic and foreign currency products.

The role is in CBIT - Business Analysis and Solutions Team catering to International Cash Management projects. The function is that of a Business analyst with End-to-End project management & coordination working closely with business and operations stakeholders as well as internal development, TCOE, IT security, architecture and other transversal teams.

Payment Landscape Analysis:

o Conduct in-depth analysis of the Asia Pacific payment landscape, including local payment methods, regulatory requirements, and market trends.

o Stay updated with emerging payment technologies and industry standards.

Industry Payment Formats:

o Ensure adherence to industry payment formats and protocols specific to the Asia Pacific region, with a particular focus on ISO 20022, CBPR+, and SWIFT MT/MX formats.

o Collaborate with internal and external stakeholders to implement and maintain compliant payment systems.

Process Optimization:

o Identify opportunities for process improvement and cost reduction in payment and cash management operations.

o Develop and implement strategies to streamline payment processes and enhance operational efficiency.

Compliance and Risk Management:

o Ensure compliance with local and international regulations related to payment and cash management.

o Conduct risk assessments and develop mitigation strategies to minimize financial and operational risks.

Cash Management:

o Good understanding of different nature and workings of Cash Management products

Stakeholder Management:

o Build and maintain strong relationships with key stakeholders, including banks, financial institutions, and regulatory bodies.

o Collaborate with cross-functional teams to align payment and cash management strategies with overall business objectives.

o Work closely with project manager to adhere to project plans, timelines and deliverables keeping within the allocated budget

Reporting and Analytics:

o Prepare comprehensive reports on payment and cash management performance.

o Utilize data analytics tools to provide insights and support decision-making processes.

Testing and Quality Assurance:

o Define test strategies and set up test plans for payment and cash management systems.

o Develop and execute test scripts according to the test plans.

o Monitor and manage testing cycles to ensure quality and compliance.

o Document and report testing results and recommendations for improvement.

• Partner with stakeholders across business units (ex: product, Ops, APS, Development, Testing) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
• Service-oriented attitude and strong commitment to client satisfaction
• Interpersonal skills, ability to consolidate action plans and report progress status
• Team player demonstrating self-initiative when necessary

• Five or more years of experience in analytics and systems development for Cash Management domain
• High proficiency with SQL and database management
• Proven analytical abilities
• Experience in generating process documentation and reports
• Excellent communication skills, with an ability to translate data into actionable insights

Education

Experience

focus on the Asia Pacific region. Significant industry experience is highly valued.

Technical Skills:

Strong knowledge of ISO 20022, CBPR+, and SWIFT MT/MX formats.

Industry Knowledge

Language Skills

Soft Skills:

o Excellent analytical, problem-solving, and communication skills.

o Ability to work independently and in a team environment.

o Solution-oriented mindset with a focus on delivering practical and effective solutions.

Skills Referential

Behavioural Skills:

• Decision Making
• Attention to detail / rigor
• Client focused
• Creativity & Innovation / Problem solving

Transversal Skills:

• Analytical Ability
• Ability to develop and adapt a process
• Ability to understand, explain and support change

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 6 years