Bulk MNC's Hiring For International Voice/Chat/Blended Process

Job Description

Bulk MNC's Hiring For International Voice/Chat/Blended Process Job Title: Customer Support Executive International Voice/Blended/Chat Process Location: Pune (Viman nagar,Yerawda,Magarpatta,Hinjewadi) Salary: Up to 6.5 LPA+ Incentives Job Description: We are looking for dynamic and customer-focused individuals to join our International Voice/Blended/Chat process team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle inbound/outbound calls, emails, and chats professionally. Assist customers with their queries, complaints, and requests in a timely manner. Maintain accurate records of customer interactions and follow up when necessary. Meet and exceed customer service quality and productivity standards. Work in rotational shifts and adhere to company policies. Requirements: Excellent verbal and written communication skills in English. Prior experience in international voice, blended, or chat process preferred. Ability to work in a fast-paced environment and handle pressure. Strong problem-solving and interpersonal skills. Willingness to work rotational shifts and offs. Perks & Benefits: Competitive salary with attractive incentives. Growth opportunities within the organization. Work Schedule: 5 Days Working (Rotational Shifts) Week Offs: 2 Rotational Offs Transport: Both-way cabs provided Incentives: Performance-based If you are enthusiastic about customer service and looking for a rewarding career, apply now! How to Apply: Share your resume via WhatsApp to HR MANSI DEVKAR at 7447710444