Bulk Hiring For InternationalBPO-Voice,Blended,chat-Fresher&Experience

Roles and Responsibilities

• Handle customer queries via phone calls, emails, or chats in a professional and courteous manner.
  
• Provide accurate information to customers regarding products/services offered by the company.
  
• Resolve customer issues promptly and efficiently while maintaining high levels of satisfaction.
  
• Meet performance targets set by the organization for quality, productivity, and sales metrics.
  
• Collaborate with team members to achieve common goals and objectives.
  

Desired Candidate Profile

• 0-5 years of experience in an international BPO environment (blended process).
  
• Strong communication skills in English language (spoken & written).
  
• Ability to work on rotational shifts including night shifts as per business requirements.
  
• Basic computer knowledge with proficiency in MS Office applications.
  

Bulk Hiring For International BPO - Voice, Blended, chat - Fresher & Experience

Location : Pune, India

Contact HR Parineeta 8530691444

Salary

Experienced :

For more details contact HR Parineeta 8530691444

Roles & Responsibilities :

• Hiring for Customer Care Executive Role.
• Handling inbound and outbound calls providing customer service.
• Resolving customer queries in a professional manner and ensuring customer satisfaction.
• Adhering to the process and achieving performance targets.
• Handling international clients (US, UK, Australia, etc.) and providing a world-class experience.

Requirements :

• Freshers Undergrad/ Grad with excellent communication skills are welcome to apply.
• Experience in BPO (International Voice/Chat) or customer service will be an advantage.
• Flexibility to work in rotational shifts including night shifts.

Shifts :

• Rotational shifts
• Rotational Offs
• US Shifts
• UK Shifts
• 5 working days, 2 days off

Perks & Benefits :

• Attractive Salary Package with monthly performance incentives.
• Hike on last drawn salary (30% on last salary for experienced candidates).
• Insurance
• Cab Facilities
• Allowances

Interview Rounds :

• Telephonic Screening : Initial conversation to assess your communication and basic skills.
• HR
• Versant
• Ops

How to Apply :

Email : 347parineetadutta@gmail.com

For any inquiries, feel free to reach out via call or WhatsApp.