At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In contract lifecycle management technology (CLM) at PwC, you will specialise in providing consulting services for implementing CLM technology solutions. You will have extensive experience in various CLM technologies.Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.The functional analyst will be an integral part of the practice and the solution delivery team in bringing strong functional knowledge of contracting processes across domains and how they translate into capabilities within a contract lifecycle management solution and how such technology enablers bring business value.The analyst will closely work with the leadership team and peers across pursuits, pre-sales activities, and delivery of engagements. The functional analyst is also expected to support practice level initiatives, including but not limited to, periodically scanning the market for domain, technology, and process trends and building collaterals for the practice.
Responsibilities
- Support pursuit teams in reviewing RFP requirements and building corresponding content to respond to pursuits
- Build functional prototypes of common CLM solutions in support of identified business needs and proposal demos
- Keep up to date with market trends in contract lifecycle management processes and support the broader practice in building position papers and thought leadership articles
- Be part of the engagement delivery team specific to Contract Lifecycle Management implementations, including performing the following activities:
- Be part of the engagement delivery teams implementing contract lifecycle management solutions, including performing the following activities
- Gather functional requirements for contract types, templates, clauses, rules, workflow, etc., to configure the target solution
- Conduct / lead functional workshops to understand current state processes, drive future state workflow requirements, Fit/Gap analysis and related functional needs including security, integration, lifecycle activities, reporting, and migration
- Lead / support contract migration data gathering activities
- Manage requirements traceability from analysis through implementation Work closely with business stakeholders to perform requirement reviews and signoff sessions
- Develop user acceptance tests and functional test scenarios and work with development team throughout the implementation
- Develop training materials around the solution configuration Conduct “train-the-trainer” sessions with clients to perform knowledge transfer on configured systems
- Track issues and resolutions on functional requirements
- Develop change management materials such as go-live communication drafts
- Familiarity with the concepts and ideally foundational experience with building AI machine learning models, training models with annotated training sets and in tuning accuracy and relevance parameters
What You Must Have
- University degree (Bachelor or higher), preferably with focus on Law / Legal degree
- 2+ years of experience in working with Contract Lifecycle Management solutions on buy-side / sell-side contracts such as Icertis, Apttus, Conga, etc.
- 3+ years of experience in being part of a technology implementation team and possessing strong familiarity with Software Development Lifecycle (SDLC) processes
including requirements gathering, functional testing, and training
- Strong, proven written and verbal communication skills in English
- Strong familiarity in reviewing contract documents including analysis of contract language, identification of key terms and conditions, business attributes, clauses etc.
- Demonstrated ability in working in a team environment, collaborating with project manager, development team, testing team, clients, and technology vendors
- Experience in working in an onshore-offshore environment and in coordinating activities across time zones
- Familiarity with Agile development methodologies including creation of user stories,acceptance criteria, and scope estimation methods
- Membership / Participation in industry conferences / consortiums related to contract management such as CLOC, WorldCC, NCMA, or similar regional organizations
- One or more functional certifications in CLM solutions
- Familiarity with the concepts and ideally foundational experience with building AI machine learning models, training models with annotated training sets and in tuning accuracy and relevance parameters
