Brands Solutions Manager

Job Description

We are looking for a Brand Solutions Manager to join our dynamic team. The ideal candidate will be responsible for managing client accounts, ensuring seamless execution of campaigns, and delivering exceptional results. You will act as the bridge between clients and internal teams, ensuring that campaigns are executed flawlessly and client expectations are exceeded. If you are a proactive problem-solver, a detail-oriented executor, and a team player with a passion for digital marketing, we d love to hear from you Key Responsibilities Team Coordination: Coordinate with internal teams (creative, copy, video, etc) to ensure smooth execution of campaigns Brief Management Execution Excellence: Accurately decode client briefs and execute deliverables to exact specifications while maintaining zero operational escalations through seamless operations and meticulous attention to detail Content Strategy Calendar Management: Lead content ideation and create comprehensive content development plans/calendars across various platforms including Meta, Twitter, YouTube, Pinterest, and vernacular social media applications Research Thinking: Conduct thorough research and gather relevant materials to develop interactive and engaging content that meets client objectives Client Relationship Management: Demonstrate solutioning excellence by maintaining high Net Promoter Scores (NPS), providing proactive responses and solutions, and effectively implementing client feedback Performance Analysis: Utilize analytics tools to monitor and analyze campaign effectiveness across key metrics including community engagement, traffic, conversations, engagements, leads, and conversions Tactical Content Creation: Develop timely individual topical and moment marketing posts that capitalize on current trends and events relevant to client brands Qualifications 2+ years of experience in client management, preferably in a digital marketing agency environment Proven track record of successful client relationship management and project execution Strong understanding of social media platforms (Meta, Twitter, YouTube, Pinterest, etc) and their best practices. Proficiency in analytics tools and the ability to interpret data to drive decisions. Excellent communication and presentation skills Experience with project management tools and analytics platforms Demonstrate a self-driven attitude and a commitment to continuous learning and improvement. Ability to manage multiple accounts and deliver under tight deadlines. Why Join Social Panga Be part of a creative and collaborative team that values innovation and excellence. Work with diverse clients and industries, creating impactful campaigns. Opportunity to grow and hone your skills in a fast-paced, dynamic environment. A culture that encourages creativity, ownership, and fun