Branch Sales Manager-Micro Business Loans

Role Overview: As a Branch Sales Manager in the Retail Banking business unit, your primary role will involve scaling up and growing the customer base for the branch. You will be responsible for developing constructive relationships with customers, working closely with them to increase the volume of business across different geographies, and establishing a strong foundation as their preferred financial partner. Your contributions in customer sourcing, acquisitions, and building strong relationships with key dealers and strategic partners will directly impact the revenue and P&L for the branch. Key Responsibilities: - Drive below the line activities in the assigned catchment area to acquire new customers - Ensure Sales process adherence and desired productivity of Sales Officers - Manage, mentor, and motivate the Sales Officers team - Monitor and ensure sourcing of quality savings accounts in terms of product mix and value-driven customer segments - Evaluate sales teams" developmental needs and drive the sales system towards quality standards with well-controlled risks - Improve the customer experience to establish a strong brand for the bank - Spearhead manpower planning, recruitment, and training processes for on-roll and off-roll employees to ensure high performing talent across levels - Represent customer requirements as a customer advocate to the bank and provide inputs for innovating new and relevant products - Collaborate with other departments and functions to deliver best-in-class products and service offerings to customers Managerial & Leadership Responsibilities: - Monitor key parameters on productivity, hiring quality, and attrition rates, implementing necessary improvements - Mentor and coach team members to instill values of customer centricity, innovation, compliance, and integrity - Create an environment for the team to focus on customer centricity and holistic customer needs fulfillment - Attract and retain best-in-class talent to meet the Bank's rapid growth targets Qualification Required: - Graduate in any discipline - 2-5 years of relevant experience in Sales Banking (Note: No additional details about the company were provided in the job description.),