1048 Branch Sales Jobs - Page 38

Role & responsibilities To recruit team of unit managers & agency managers as per the corporate strategy To ensure and maintain levels of productivity as prescribed To focus on the development of various business segments as per the sales strategy To train IAs with the help of training team To uphold the brand image and ensure compliance with all internal as well as external regulations Skills Required: Sound Knowledge of IRDA regulations Good Communication Skills Good Team Building skills Good knowledge of underwriting and operation processes Training and motivation capacity Qualification: Any graduate/ Post graduate 3-6 years of experience in sales Experience in recruiting IRDA Agents/ Advisors You are invited face to face Interaction Location: Neelkanth landmark, Panvel, Near Orian Mall Maharashtra 410206 Time: 10 am to 4.30 pm Contact person - Shweta Sonawane

Role & responsibilities : Managing Branch Team Assisting branches to achieve their monthly target Branch Administration Capping new clients Ensuring existing customers services satisfaction Collections Policy abidance Preferred candidate profile: Professionals from SECURITY Industry preferred Having experience to run the branches independently Team building Adding new clients Strong communication skills

This position is responsible for managing all channels. Candidate will be expected to manage Wealth Counters/ Private Banking / IFA / ND / State Bank Group Channel and maximize sales by building new relationships and managing existing relationships. Roles and Responsibilities Responsible for the Branch Sales (all channels) Assume full accountability in the Branch, smooth operational flow, client services and all audit compliance at the branch. Build strong relationship with investors & key distributors (IFAs, National Distributors, State Bank Channel and Other Banks Drive Sales of new product launches and monitor team performances. Encourage investors to invest through online portal Create visibility and reputation of the Branch and the Company by showcasing our products and performances to walk in customers and distributors Conduct regular Investor Awareness Programs and Investor meets Ensure strong ground / branch level connectivity of the team by way of regular interaction and meets with employees of the branch Manage and motivate team and guide them suitably on products, markets and Sales tools. Access local market conditions and identify current and prospective sales opportunities through business development activities Ensure 100% quality control Establishes productive, professional relationships with key personnel in assigned partner accounts. To carry out the morning huddle with the team and groom the team with all the market cum product changes and targets Discuss existing schemes / New schemes of debt and equity and daily market update with the Team To manage the entire process of BTL activities for lead generation Develop, execute, implement and manage strategy and tactical business plan, considering the market opportunity/growth potential, competitor activity, existing capabilities and risk appetite; Ensuring that the mobilization achieved for all the schemes of the company is the best in the industry. Help in communicating a strong and vibrant brand Ensuring increase in Market share in their respective channel business. Liaising with his investors / distributors /banks / institutions for selling / targeting specific schemes as identified by the Business Head. To manage the P&L of the branch To manage the overall operational activities of the branch & Human Resources Management Skills & Competencies Quick thinking and problem-solving skills Excellent verbal communication skills & listening skills Account Management skills, Excellent Presentation Skills Should have a thorough understanding of our products and a clear and fair idea about the products of our competition. The Candidates should have the ability to lead a team to implement plans and execute at the ground level. Thorough understanding of regulatory framework and Taxation Laws Customer focus and result oriented approach Qualification & Experience MBA / Graduate Good knowledge of Equity, Debt Markets and Financial Market MFD Certified

?Relationship Manager are territory focused and are given monthly sales and visit targets. Usually, they will report to a Branch Sales Manager. Working as a sales professional within Housing Loans and Mortgage Loans usually means that you are required to travel to meet with new and existing clients and doing Marketing activities.Territory Focus and Targets: Relationship Managers are typically assigned specific territories or regions to focus on. They are given measurable goals, such as monthly sales targets and a minimum number of client visits. These targets help track their performance and ensure they are actively engaged in business development. Reporting Structure: Relationship Managers usually report to a Branch Sales Manager or a similar supervisory role. This provides a clear chain of command and allows for regular performance reviews and guidance. Client Interaction and Marketing: A significant part of the role involves direct interaction with clients: Meeting with Existing Clients: Building and maintaining relationships with existing clients, understanding their evolving financial needs, and identifying opportunities for cross-selling or upselling. Meeting with New Clients: Prospecting for new clients, conducting needs assessments, and presenting loan products and services. Marketing Activities: Relationship Managers often engage in various marketing activities to generate leads and build brand awareness. This might include attending industry events, participating in community outreach programs, and utilizing digital marketing channels.

Role & responsibilities Branch-Level Activities: Manage and oversee the Gold Loan portfolio of the branch, ensuring effective utilization and growth. Lead all branch-level activities to drive business growth, including loan disbursement, cash management, vault keeping, customer service, and compliance with company policies. Collaborate with the team to drive field-marketing activities, promoting various gold loan schemes and enhancing brand visibility. Team Leadership: Coach, mentor, and provide timely feedback to employees, fostering a high-performance culture within the branch. Facilitate training to enhance employee skills and professional development. Reporting and Analysis: Prepare accurate and timely reports related to branch performance, functioning, and operational metrics. Utilize data insights to identify areas for improvement and strategic decision-making to increase the presence of TVS Credit in the Gold Loan market for your catchment. Customer Engagement: Focus on customer engagement strategies to acquire new customers and ensure their retention. Assist clients throughout their Gold Loan Financing journey, addressing their needs and concerns. Business Quality Performance: Maintain and enhance the quality performance of the branch's gold loan business by implementing necessary actions for growth. Ensure timely and effective collection activities, while proactively managing provisions for NPAs, to maintain financial health and compliance within the branch for Gold Loan business. Valuation and Compliance: Maintain accurate valuation appraisal of gold ornaments pledged in the branch, ensuring compliance with company policies and audit standards. Verify weight and purity assessments as required through acid and salt test, pointed scratch test, weight test, smell test usability test, flexibility test, sound test etc. Ensure proper storage and safety of gold and cash assets in the vaults allocated Risk Management: Ensure the branch opens and closes in adherence to company compliance norms, maintaining operational integrity. Oversee and validate safe operations conducted by designated employees, upholding company policies without compromise for smooth functioning of gold financing operations. Uphold safety standards for branch infrastructure and operations, ensuring a secure and risk-free environment. Safeguard gold assets stored in branches and vaults, rigorously maintaining security standards to prevent compromise. Preferred candidate profile Chennai - Branch Manager -Gold loan Sales

Max Life Insurance Company Limited is looking for Branch Relationship Manager to join our dynamic team and embark on a rewarding career journey Customer Relationship ManagementBuild and maintain strong relationships with customers, providing personalized service and addressing their financial needs Conduct regular meetings and reviews with customers to understand their goals, financial situations, and requirements Recommend and offer appropriate banking products and services, such as loans, deposits, investment options, and insurance Handle customer inquiries, complaints, and requests, ensuring prompt and satisfactory resolution Sales and Business DevelopmentDevelop and implement strategies to achieve branch sales targets and revenue goals Identify cross-selling and upselling opportunities to promote additional banking products and services Actively prospect for new customers through networking, referrals, and community involvement Conduct sales presentations, product demonstrations, and financial education sessions for customers Team Leadership and CollaborationLead and manage a team of customer service representatives, providing guidance, training, and performance evaluations Foster a positive and motivating work environment, encouraging teamwork, collaboration, and professional growth Collaborate with other departments, such as lending, operations, and marketing, to ensure seamless customer experiences and efficient branch operations Coordinate with internal stakeholders to address customer issues, escalate complex problems, and streamline processes Compliance and Risk ManagementEnsure compliance with regulatory requirements, internal policies, and procedures Stay updated with industry regulations and changes, implementing necessary measures to mitigate risks and maintain a compliant branch Conduct regular audits and reviews to identify and resolve any compliance or risk-related issues Educate branch staff on compliance guidelines and best practices Branch Performance and Operational ExcellenceMonitor and analyze branch performance metrics, such as sales targets, customer satisfaction, and operational efficiency Develop action plans to address performance gaps and improve overall branch performance Implement operational processes and controls to ensure smooth branch operations, cash management, and security measures Collaborate with the regional or area manager to align branch goals with organizational strategies

Max Life Insurance Company Limited is looking for Branch Relationship Manager to join our dynamic team and embark on a rewarding career journey Customer Relationship ManagementBuild and maintain strong relationships with customers, providing personalized service and addressing their financial needs Conduct regular meetings and reviews with customers to understand their goals, financial situations, and requirements Recommend and offer appropriate banking products and services, such as loans, deposits, investment options, and insurance Handle customer inquiries, complaints, and requests, ensuring prompt and satisfactory resolution Sales and Business DevelopmentDevelop and implement strategies to achieve branch sales targets and revenue goals Identify cross-selling and upselling opportunities to promote additional banking products and services Actively prospect for new customers through networking, referrals, and community involvement Conduct sales presentations, product demonstrations, and financial education sessions for customers Team Leadership and CollaborationLead and manage a team of customer service representatives, providing guidance, training, and performance evaluations Foster a positive and motivating work environment, encouraging teamwork, collaboration, and professional growth Collaborate with other departments, such as lending, operations, and marketing, to ensure seamless customer experiences and efficient branch operations Coordinate with internal stakeholders to address customer issues, escalate complex problems, and streamline processes Compliance and Risk ManagementEnsure compliance with regulatory requirements, internal policies, and procedures Stay updated with industry regulations and changes, implementing necessary measures to mitigate risks and maintain a compliant branch Conduct regular audits and reviews to identify and resolve any compliance or risk-related issues Educate branch staff on compliance guidelines and best practices Branch Performance and Operational ExcellenceMonitor and analyze branch performance metrics, such as sales targets, customer satisfaction, and operational efficiency Develop action plans to address performance gaps and improve overall branch performance Implement operational processes and controls to ensure smooth branch operations, cash management, and security measures Collaborate with the regional or area manager to align branch goals with organizational strategies

Max Life Insurance Company Limited is looking for Branch Relationship Manager to join our dynamic team and embark on a rewarding career journey Customer Relationship ManagementBuild and maintain strong relationships with customers, providing personalized service and addressing their financial needs Conduct regular meetings and reviews with customers to understand their goals, financial situations, and requirements Recommend and offer appropriate banking products and services, such as loans, deposits, investment options, and insurance Handle customer inquiries, complaints, and requests, ensuring prompt and satisfactory resolution Sales and Business DevelopmentDevelop and implement strategies to achieve branch sales targets and revenue goals Identify cross-selling and upselling opportunities to promote additional banking products and services Actively prospect for new customers through networking, referrals, and community involvement Conduct sales presentations, product demonstrations, and financial education sessions for customers Team Leadership and CollaborationLead and manage a team of customer service representatives, providing guidance, training, and performance evaluations Foster a positive and motivating work environment, encouraging teamwork, collaboration, and professional growth Collaborate with other departments, such as lending, operations, and marketing, to ensure seamless customer experiences and efficient branch operations Coordinate with internal stakeholders to address customer issues, escalate complex problems, and streamline processes Compliance and Risk ManagementEnsure compliance with regulatory requirements, internal policies, and procedures Stay updated with industry regulations and changes, implementing necessary measures to mitigate risks and maintain a compliant branch Conduct regular audits and reviews to identify and resolve any compliance or risk-related issues Educate branch staff on compliance guidelines and best practices Branch Performance and Operational ExcellenceMonitor and analyze branch performance metrics, such as sales targets, customer satisfaction, and operational efficiency Develop action plans to address performance gaps and improve overall branch performance Implement operational processes and controls to ensure smooth branch operations, cash management, and security measures Collaborate with the regional or area manager to align branch goals with organizational strategies QualificationsBachelor's degree in Business, Finance, or a related field Advanced degrees or certifications are a plus Proven experience in retail banking, branch management, or relationship management roles Strong knowledge of banking products, services, and financial industry trends Excellent customer service and relationship-building skills Sales-oriented mindset with a track record of meeting or exceeding sales targets Leadership abilities, with experience in managing and motivating a team Understanding of compliance regulations and risk management in the banking industry

Truhome Finance is looking for Branch Sales Manager to join our dynamic team and embark on a rewarding career journey. Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands companys customer base and ensure it s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status

Truhome Finance is looking for Branch Sales Manager to join our dynamic team and embark on a rewarding career journey. Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands companys customer base and ensure it s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status

Truhome Finance is looking for Branch Sales Manager to join our dynamic team and embark on a rewarding career journey. Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands company€™s customer base and ensure it€™ s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status

Assistant Branch Manager is responsible for ensuring that branch meets and exceeds expectations of business development and operational efficiency. Required Candidate profile Must have graduation or post graduation degree Proven experience as a Manager. Excellent organizational skills and problem solving skills Excellent time and work pressure management skills

We are seeking a results-oriented Branch Manager to lead our Chennai branch. The ideal candidate will be responsible for driving revenue growth, overseeing daily operations, managing a high-performing team, & ensuring exceptional client service Required Candidate profile Minimum 5 years of experience in the equity & broking industry. At least 2 Yrs in a managerial position Strong client servicing & relationship management skills Ability to meet revenue targets NISM

Roles and Responsibilities Develop new business opportunities through lead generation, prospecting, and relationship building with potential clients. Identify customer needs and provide tailored solutions using banking products such as credit cards, loans, deposits, etc. Collaborate with internal teams to resolve client issues and improve overall customer satisfaction. Meet or exceed monthly sales targets by consistently meeting set goals. Stay up-to-date on industry trends and competitor activity to stay ahead of the competition. Desired Candidate Profile 0-5 years of experience in branch banking, branch sales, credit card sales, or financial services sales. Strong understanding of banking products including credit cards, loans, deposits, etc. . Excellent communication skills for effective relationship-building with customers. Ability to work independently with minimal supervision while meeting deadlines.

Post : Business Development Manager • Lead based job sit in main branch • Handle walk in customers • Analysis of customer • Maintain relationship with customer Participate other candidates Offer • Sales service Documentation for lead closing Required Candidate profile • Graduation Must • Must have 1+ YRS of exp. in Banking / Loan / CASA / Insurance Sales • Good Communication skills • Age : 22 to 38 Years Call or WhatsApp : 9081369513 HR Afsana Perks and benefits Hike + Incentives + PF + Promotions + Insurances

sales and marketing plans from the overall annual operating plan Responsible for Branch wise / Dealer wise /profitability and receivables. Fixing Zone wise/Area Wise/ Branch Wise sales and Revenue Target opportunities through new areas, new segment Required Candidate profile Candidate should be experience in Pump sales

1. Sales Leadership: Lead the sales efforts of the branch, ensuring that sales targets for financial products are met or exceeded. Develop, implement, and monitor sales strategies to achieve branch objectives and drive revenue growth. Set clear sales goals and expectations for the team, providing guidance and motivation to meet or exceed targets. 2. Business Development: Identify and develop new business opportunities to expand the customer base and increase branch profitability. Build and maintain relationships with key clients and strategic partners to drive business growth. Analyze market trends and competitor activities to identify opportunities for new product offerings and sales approaches. 3. Team Management & Training: Lead, coach, and develop the sales team to enhance their performance and achieve branch sales targets. Provide regular training on new products, sales techniques, and customer engagement strategies. Foster a high-performance culture within the team, motivating them to reach individual and team targets. 4. Customer Acquisition & Retention: Drive customer acquisition efforts by identifying potential clients and developing tailored solutions for their financial needs. Focus on retaining existing clients through personalized service and ensuring customer satisfaction. Develop strategies for cross-selling and up-selling financial products to increase sales opportunities. 5. Sales Reporting & Analysis: Monitor and analyze branch sales performance, identifying areas for improvement and implementing corrective actions. Prepare regular sales reports for senior management, highlighting achievements, challenges, and opportunities. Utilize sales data to forecast trends and adjust strategies to maximize revenue. 6. Local Marketing Initiatives: Collaborate with the marketing team to develop and execute local promotional campaigns to attract new customers. Organize events, workshops, and outreach initiatives to build brand presence and generate leads. 7. Relationship Management: Build long-term relationships with clients by providing expert advice and solutions tailored to their financial goals. Engage with high-net-worth individuals or key clients to ensure top-tier service and explore further business opportunities. As the Branch Head, you will be at the forefront of the branch's success, utilizing your leadership skills, sales expertise, and business development acumen to drive performance. If you come with your own sales team, you will have the added advantage of an established network and a proven ability to lead and deliver results. Desired Candidate Profile 1. Excellent communication and interpersonal skills. 2. Candidates who can bring their own sales team will be given preference. 3. Minimum 5 years of experience in Financial Planning, Investment Advisory, or Wealth Management. 3. A pleasing and professional personality. 4. Candidates with NISM - MF Advisory module /CFP/CWM would have an added advantage Perks and Benefits Incentives Monthly + Reimbursements(Local Conveyance + Mobile Reimbursement) + Rewards & Recognition + Fast track appraisal (Two appraisal in a year) 1st & 3rd Saturday off. Interested candidates with relevant experience are requested to share CVs at pawan.prasad@bajajcapital.com

We are seeking a highly motivated Branch Relationship Manager to foster and grow relationships with customers at the branch level.

Responsible for the entire branch operations Drive the sales staff to achieve individual and branch target Ensure collection efficiency by guiding and supporting the collection executive Asst in NBFC (Loan against property, Business loans) Required Candidate profile Candidate must have minimum of 4-8 years of banking experience People from NBFC should meet all the eligibility criteria and have good understanding about banking sales and operations

Responsible for the entire branch operations Drive the sales staff to achieve individual and branch target Ensure collection efficiency by guiding and supporting the collection executive Asst in NBFC (Loan against property, Business loans) Required Candidate profile Candidate must have minimum of 4-8 years of banking experience People from NBFC should meet all the eligibility criteria and have good understanding about banking sales and operations

• Achieving business targets as decided from time to time • Recruitment of competent team for all assigned products from time to time • Continuous training and motivating the team to achieve business targets and follow business processes • Recruitment and management of intermediaries like CA's for generating the required business • To ensure the quality of the portfolio is maintained as per company norms • To ensure adherence to the company credit policy and processes • To build up relationship with prospective and current clients • Daily monitoring of Team DSR - Quantity & Quality

Basic Section No. Of Position 1 Grade 9 Level Territory Sales Manager Organisational BUSINESS Financial Services BUSINESS_UNIT-1 Aditya Birla Capital Limited BUSINESS_UNIT-2 Aditya Birla Capital Limited BUSINESS_UNIT-3 Aditya Birla Capital Limited DEPARTMENT-1 Retail - Emerging Markets Country India State Karnataka Worksite 3 floor, Kayarmanj, Karnataka Industry NBFC Function Sales Skills Skill Sales Leadership Negotiation Communication and Interpersonal skills Lending Secured loan Minimum Qualification Under Graduate CERTIFICATION No data available About The Role Key Result Areas ( Max 1325 Characters) Supporting Actions(Max 1325 Characters) Branch Sales Planning & Management Work with Circle Head (Sales) - ABFL on devising the branch sales plan and team approach for achieving targets, considering product-environmental factors, competitive forces and local trends, and cascade the same to the branch team(s) Track industry and market developments, scanning the local market and competitive offerings on a periodic basis Oversee end to end branch operations and performance, covering all aspects such as sourcing, effectiveness, governance, productivity, channel management, etc. Track & report on sales operations and productivity metrics, and work towards building a high-performance sales culture Manage day-to-day branch operations and administration Provide data for, compile and review periodic MIS reports for disbursements, profitability, NPAs, market expansion, etc. and communicate to Circle Head (Sales) - ABFL as well as to team members Customer Acquisition/ Engagement o Identify local business growth opportunities, drive expansion and new customer acquisition initiatives to create a book of targeted size o Work closely with team members, hand-holding critical/ complex transactions to ensure favorable closure with customer satisfaction o Communicate sales targets and provide team members clarity on business goals, role expectations, product characteristics and USPs to enhance effectiveness of sales efforts o Track cases in the complaint tracker/ escalations received, liaising with relevant stakeholders as required to drive satisfactory closure o Deploy efforts/ initiatives in consultation with Circle Head (Sales) ABFL, arising from customer satisfaction survey and resulting NPS (Net Promoter Score), targeting identified focus areas o Propose and deploy approved solutions and schemes to drive sales and enhance profitability, ensuring dual focus on sales expansion and cost optimization o Serve as a point of escalation and manage customer complaints/ grievances effectively, intervening especially for key relationships Operational Effectiveness To drive adoption of efficient business processes/ operations across the Customer Lifecycle (Sourcing, Approval, Servicing, Collections) Manage local distribution across channels, interfacing with senior/ critical partners/ stakeholders as required for smooth operations Drive process efficiencies and faster TATs through interfacing with stakeholders across processes and functions (Risk, Operations, Sales Governance) and efficient operations Drive high performance by reinforcing focus on business and sales growth objectives, effective client engagement, monitoring sales operations and productivity metrics, and providing support and guidance as required Drive the implementation of improved processes and best practices in order to enhance operational effectiveness, productivity and overall business impact Cross-Selling across ABFSG products Drive activities and initiatives in the team as per Cross-Selling strategy agreed with Circle Head (Sales) - ABFL Drive alignment to the adopted Cross-Selling strategy by supporting team members with requisite communications, training, guidance, etc. as required Team and Internal Stakeholder Management Guide and develop team members for enhanced customer acquisition and engagement efforts, helping them achieve superior performance standards and hand-holding where required Nominate teams for relevant technical and behavioral trainings/ seminars and work on self development initiatives Proactively liaise with internal stakeholders for smooth cross-functional coordination and alignment towards achievement of business objectives. Portfolio & Risk Management Work with the Risk, Operations and Sales Governance teams to ensure adherence to risk management and control mechanisms Support risk and review process through the credit approval process and by reviewing the loan sanctioning, disbursement process and documentation to ensure controlled operations Review financial risk via analysis of city/ branch operations MIS and Data Analytics reports Drive compliant Sales Operations and sound risk management via partnership with Risk, Operations and Sales Governance teams, and necessary communication and guidance; drive timely PDD closures and collections As part of Relationship Maintenance with institutional customers, review reports on client accounts, business performance, etc. and liaise with Risk while guiding team on delinquency cases Train and guide the team for alignment with adopted early alert strategies to reduce NPA risks and losses Ensure systematic MIS on NPAs and credit trends, providing inputs on possible risks that could impact portfolio quality

Basic Section No. Of Position 1 Grade 9 Level Territory Sales Manager Organisational BUSINESS Financial Services BUSINESS_UNIT-1 Aditya Birla Capital Limited BUSINESS_UNIT-2 Aditya Birla Capital Limited BUSINESS_UNIT-3 Aditya Birla Capital Limited DEPARTMENT-1 Retail - Emerging Markets Country India State Karnataka Worksite 2 floor, Kamashi Hosp, Mysore Industry NBFC Function Sales Skills Skill Sales Leadership Negotiation Communication and Interpersonal skills Lending Secured loan Minimum Qualification Under Graduate CERTIFICATION No data available About The Role Key Result Areas ( Max 1325 Characters) Supporting Actions(Max 1325 Characters) Branch Sales Planning & Management Work with Circle Head (Sales) - ABFL on devising the branch sales plan and team approach for achieving targets, considering product-environmental factors, competitive forces and local trends, and cascade the same to the branch team(s) Track industry and market developments, scanning the local market and competitive offerings on a periodic basis Oversee end to end branch operations and performance, covering all aspects such as sourcing, effectiveness, governance, productivity, channel management, etc. Track & report on sales operations and productivity metrics, and work towards building a high-performance sales culture Manage day-to-day branch operations and administration Provide data for, compile and review periodic MIS reports for disbursements, profitability, NPAs, market expansion, etc. and communicate to Circle Head (Sales) - ABFL as well as to team members Customer Acquisition/ Engagement o Identify local business growth opportunities, drive expansion and new customer acquisition initiatives to create a book of targeted size o Work closely with team members, hand-holding critical/ complex transactions to ensure favorable closure with customer satisfaction o Communicate sales targets and provide team members clarity on business goals, role expectations, product characteristics and USPs to enhance effectiveness of sales efforts o Track cases in the complaint tracker/ escalations received, liaising with relevant stakeholders as required to drive satisfactory closure o Deploy efforts/ initiatives in consultation with Circle Head (Sales) ABFL, arising from customer satisfaction survey and resulting NPS (Net Promoter Score), targeting identified focus areas o Propose and deploy approved solutions and schemes to drive sales and enhance profitability, ensuring dual focus on sales expansion and cost optimization o Serve as a point of escalation and manage customer complaints/ grievances effectively, intervening especially for key relationships Operational Effectiveness To drive adoption of efficient business processes/ operations across the Customer Lifecycle (Sourcing, Approval, Servicing, Collections) Manage local distribution across channels, interfacing with senior/ critical partners/ stakeholders as required for smooth operations Drive process efficiencies and faster TATs through interfacing with stakeholders across processes and functions (Risk, Operations, Sales Governance) and efficient operations Drive high performance by reinforcing focus on business and sales growth objectives, effective client engagement, monitoring sales operations and productivity metrics, and providing support and guidance as required Drive the implementation of improved processes and best practices in order to enhance operational effectiveness, productivity and overall business impact Cross-Selling across ABFSG products Drive activities and initiatives in the team as per Cross-Selling strategy agreed with Circle Head (Sales) - ABFL Drive alignment to the adopted Cross-Selling strategy by supporting team members with requisite communications, training, guidance, etc. as required Team and Internal Stakeholder Management Guide and develop team members for enhanced customer acquisition and engagement efforts, helping them achieve superior performance standards and hand-holding where required Nominate teams for relevant technical and behavioral trainings/ seminars and work on self development initiatives Proactively liaise with internal stakeholders for smooth cross-functional coordination and alignment towards achievement of business objectives. Portfolio & Risk Management Work with the Risk, Operations and Sales Governance teams to ensure adherence to risk management and control mechanisms Support risk and review process through the credit approval process and by reviewing the loan sanctioning, disbursement process and documentation to ensure controlled operations Review financial risk via analysis of city/ branch operations MIS and Data Analytics reports Drive compliant Sales Operations and sound risk management via partnership with Risk, Operations and Sales Governance teams, and necessary communication and guidance; drive timely PDD closures and collections As part of Relationship Maintenance with institutional customers, review reports on client accounts, business performance, etc. and liaise with Risk while guiding team on delinquency cases Train and guide the team for alignment with adopted early alert strategies to reduce NPA risks and losses Ensure systematic MIS on NPAs and credit trends, providing inputs on possible risks that could impact portfolio quality

Basic Section No. Of Position 1 Grade 10 Level Branch Manager Organisational BUSINESS Financial Services BUSINESS_UNIT-1 Aditya Birla Capital Limited BUSINESS_UNIT-2 Aditya Birla Capital Limited BUSINESS_UNIT-3 Aditya Birla Capital Limited DEPARTMENT-1 Retail - Emerging Markets Country India State Karnataka Worksite SJR Extension, Devangere Industry NBFC Function Sales Skills Skill Sales Negotiation Communication Management Emerging Markets Minimum Qualification Under Graduate CERTIFICATION No data available About The Role Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Branch Sales Planning & Management Work with Circle Head on devising the sales plan for the branch/s and devise the approach for achieving the set targets. Develop and implement plans to achieve business targets and promote multiple products through multiple sales channels that include Direct to customer and Direct Selling Agencies. Track industry developments and scan market on competitive offerings on periodic basis. Foster a culture of high performance, accountability, customer-centricity, governance within the team in assigned branch/s. Work closely with operations, credit, collections teams to achieve branchs profitability. Prepare and report product-wise MIS reports on disbursement, profitability, teams productivity, collections, NPA, etc. to circle head on daily/weekly basis, as need be. Team and Internal Stakeholder Management Lead and develop a team of 6-8 Sales Managers and offer knowledge over product, sales techniques, customer engagement efforts & leveraging multiple sales channels and customer base. Offer support to create a sustainable funnel for sourcing & generating quality customer leads and more quality sales channels. Guide team to liaise with Operations, risk and sales governance team Offer support with adequate knowledge upon scanning customer files from various risk factors in order to maintain portfolio quality. Conduct daily productivity meet with the Sales Managers, Channel partners to update on product policy, provide feedback, and address challenges. Build and maintain healthy relationships with underwriters, branch operations and collections manager for smooth cross-functional coordination that leads to improved branch productivity. Identify behavioral and skill-based training needs and nominate the team for relevant trainings/ seminars to improve efficiency. Customer Acquisition/ Engagement Identify market potential to grow business and leverage the opportunities by driving initiatives on acquiring new customers and increase the book size of the branch to targeted numbers. Offer adequate support to the team to increase login to disbursal conversion ratio. Handhold team to identify sustainable ways to grow customer database and leverage existing book to ensure adequate conversions for branch profitability. Closely track customer complaints and escalations to offer solutions to customers satisfaction. Also, to identify process lags and direct the team towards efficiency. Operational Effectiveness Drive adoption of business processes from sourcing to collections to ensure efficiency and customer satisfaction in the branch. Address operational issues and implement solutions to enhance branch performance. Build and maintain healthy relationships with Operations and Sales Governance teams for smooth coordination, process efficiencies and improved TATs. Monitor and report to Circle head on sales operations and productivity metrics. Encourage implementation of improved processes and best practices in order to enhance operational effectiveness, productivity and customer satisfaction. Portfolio & Risk Management Work with the Risk, Operations and Sales Governance teams to ensure adherence to risk management and control mechanisms Support risk and review process by reviewing the loan sanctioning, disbursement process and documentation to ensure controlled operations. Monitor and prepare MIS on NPA and defaulters in the portfolio for proactive response and drive effective solution. Proactively identify risks to maintain portfolio quality and liaise with the risk team in escalation cases.

Basic Section No. Of Position 1 Grade 10 Level Branch Manager Organisational BUSINESS Financial Services BUSINESS_UNIT-1 Aditya Birla Capital Limited BUSINESS_UNIT-2 Aditya Birla Capital Limited BUSINESS_UNIT-3 Aditya Birla Capital Limited DEPARTMENT-1 Retail - Emerging Markets Country India State Karnataka Worksite Umashankar Nagar,Ranebennur Industry NBFC Function Sales Skills Skill Sales Negotiation Communication Management Emerging Markets Minimum Qualification Under Graduate CERTIFICATION No data available About The Role Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Branch Sales Planning & Management Work with Circle Head on devising the sales plan for the branch/s and devise the approach for achieving the set targets. Develop and implement plans to achieve business targets and promote multiple products through multiple sales channels that include Direct to customer and Direct Selling Agencies. Track industry developments and scan market on competitive offerings on periodic basis. Foster a culture of high performance, accountability, customer-centricity, governance within the team in assigned branch/s. Work closely with operations, credit, collections teams to achieve branchs profitability. Prepare and report product-wise MIS reports on disbursement, profitability, teams productivity, collections, NPA, etc. to circle head on daily/weekly basis, as need be. Team and Internal Stakeholder Management Lead and develop a team of 6-8 Sales Managers and offer knowledge over product, sales techniques, customer engagement efforts & leveraging multiple sales channels and customer base. Offer support to create a sustainable funnel for sourcing & generating quality customer leads and more quality sales channels. Guide team to liaise with Operations, risk and sales governance team Offer support with adequate knowledge upon scanning customer files from various risk factors in order to maintain portfolio quality. Conduct daily productivity meet with the Sales Managers, Channel partners to update on product policy, provide feedback, and address challenges. Build and maintain healthy relationships with underwriters, branch operations and collections manager for smooth cross-functional coordination that leads to improved branch productivity. Identify behavioral and skill-based training needs and nominate the team for relevant trainings/ seminars to improve efficiency. Customer Acquisition/ Engagement Identify market potential to grow business and leverage the opportunities by driving initiatives on acquiring new customers and increase the book size of the branch to targeted numbers. Offer adequate support to the team to increase login to disbursal conversion ratio. Handhold team to identify sustainable ways to grow customer database and leverage existing book to ensure adequate conversions for branch profitability. Closely track customer complaints and escalations to offer solutions to customers satisfaction. Also, to identify process lags and direct the team towards efficiency. Operational Effectiveness Drive adoption of business processes from sourcing to collections to ensure efficiency and customer satisfaction in the branch. Address operational issues and implement solutions to enhance branch performance. Build and maintain healthy relationships with Operations and Sales Governance teams for smooth coordination, process efficiencies and improved TATs. Monitor and report to Circle head on sales operations and productivity metrics. Encourage implementation of improved processes and best practices in order to enhance operational effectiveness, productivity and customer satisfaction. Portfolio & Risk Management Work with the Risk, Operations and Sales Governance teams to ensure adherence to risk management and control mechanisms Support risk and review process by reviewing the loan sanctioning, disbursement process and documentation to ensure controlled operations. Monitor and prepare MIS on NPA and defaulters in the portfolio for proactive response and drive effective solution. Proactively identify risks to maintain portfolio quality and liaise with the risk team in escalation cases.