Branch Relationship Manager - South Mumbai

Role & responsibilities

Strategic/

Managerial

Responsibilities Team Leadership: - Leading a team of relationship managers, providing guidance, training, and support to ensure effective client management Client Relationship Management: - Developing and maintaining strong relationships with high-value clients, understanding their financial needs, and ensuring a high level of customer satisfaction Strategic Planning: - Contributing to the development and implementation of strategic plans to achieve business objectives and revenue targets

Core

Responsibilities Sales and Business Development: - Driving business growth by identifying opportunities for upselling, cross-selling, and expanding the bank's products and services to existing clients.

People

Management or

Self-

Management

Responsibilities Collaboration: - Collaborating with other departments, such as product development, marketing, and risk management, to ensure a cohesive and integrated approach to client services. Performance Analysis: - Monitoring and analyzing the performance of the relationship management team, implementing performance improvement initiatives, and reporting on key performance indicators. Communication: - Effectively communicating with internal stakeholders, executives, and clients to convey strategic initiatives and address any concerns.

Risk and

Internal Control

Responsibilities Risk Management: - Assessing and managing risks associated with client relationships, ensuring compliance with regulations, and implementing measures to mitigate potential issues Compliance: - Ensuring that all client interactions and practices comply with banking regulations and internal policies. Market Research: - Staying informed about market trends, competitor activities, and industry developments to identify opportunities and threats.

SECTION V: KNOWLEDGE & EXPERIENCE

KNOWLEDGE

Minimum

Qualifications A bachelor's degree in finance, business administration, economics, or a related field

Professional

Certifications

Language Skills Strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders

EXPERIENCE

Years of Experience At least 3 years of experience in banking, financial services, or a related industry is essential. Candidates often need several years of progressive experience in relationship management, sales, and leadership roles