BRANCH MANAGER

Role Summary We are looking for a resilient, empathic Branch Manager to contribute to the growth of our company. A Branch Manager oversees all aspects of a branch's operations, managing staff, ensuring compliance, achieving sales targets, and maintaining customer satisfaction, while also managing budgets and fostering a positive work environment.

Responsibilities

• Directing all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the bank’s objectives.
• Developing forecasts, financial objectives and business plans.
• Assess local market conditions and identify current and prospective sales opportunities.
• Manage budget and allocate funds appropriately.
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation.
• Organize outreach to new team members and customers.
• Allocate branch resources for staff and client needs.
• Provide excellent service for bank customers.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Providing training, coaching, development and motivation for bank personnel
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and need
• Address customer and employee satisfaction issues promptly.
• Adhere to high ethical standards, and comply with all regulations/applicable laws.
• Network to improve the presence and reputation of the branch and company.
• Delegating work effectively and managing the resource of time.
• Monitoring progress and track roadblocks and conducting regular meetings.
• Create, lead your Dream Team and establishing a shared vision.
• Liaise between the branch and its parent organization
• Designing and applying appropriate project management standards for incorporation. Manage financial reports for the branch.
• Managing the production of the required deliverable planning and monitoring the project.
• Stay abreast of competing markets and provide reports on market movement and penetration

Qualification

• Proven branch management experience, as a Bank Manager or similar role
• Sufficient knowledge of modern management techniques and best practises
• Ability to meet sales targets and production goals
• Familiarity with industry’s rules and regulations
• Excellent organizational skills
• Results driven and customer focused
• Leadership and human resources management skills

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person