BPO Trainer (Navi Mumbai- Ghansoli)

2 - 7 years

3.0 - 4.25 Lacs P.A.

Navi Mumbai

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Bpo TrainingProcess TrainingCustomer Service TrainingtrainerCall Center TrainingBPO process trainerTraining Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Develop programs and curriculum for the employee of the organization for orientation and in-job training Analyze the effectiveness of training and workshops to the employees and develop appropriate modification if needed Collaborate with the companys management to identify training needs and schedule appropriate training sessions for employees Develop systems to monitor and ensure employees are performing their responsibilities according to the training Ensure the compliance of the companys employees to cooperate with standards and procedures during training sessions Provide support and mentoring for new employees while conducting an evaluation and identifying sections where improvements are needed Preferred candidate profile: Should have minimum 2 Years exp as trainer in BPO sector only. Should have strong oral & written English skills. excellent problem-solving and issue resolution. Good analytical Skills. Any Graduate Job Location- Ghansoli, Noida Note- Only Immediate joiner require Interested candidate can reach to given no. HR connect - Ambi Baranwal - 9310751781/ambi.kumari@cyfuture.com

Information Technology
Faridabad

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