1 - 3 years

1 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

BPO Trainer

Location: Ambegaon BK,Pune

Experience: 1 - 3 years (BPO Training preferred)

Responsibilities:-

  • Train new hires on process knowledge, communication skills, and product basics.
  • Deliver classroom and on-floor training as required.
  • Prepare training materials, assessments, and SOPs.
  • Track trainee performance and provide clear, constructive feedback.
  • Coordinate with Operations, HR, and Quality teams.
  • Maintain training reports, attendance, and performance data.
  • Conduct refresher sessions and support employees during OJT.
  • Identify training gaps and suggest improvement plans.

Skills:-

  • RequiredStrong communication and presentation skills.
  • Good understanding of BPO processes (Inbound/Outbound/Customer Service).
  • Ability to handle trainee groups confidently.
  • Proficiency in MS Office (Excel & PPT).
  • Good observation and feedback skills.

Qualification:-

  • Graduate/Undergraduate with relevant experience.
  • Minimum 1 year of experience as a Trainer (BPO preferred)
  • Salary:- Up to 23,000 + Incentives

How To Apply..?

To Scheduled Your Interview Call Or WhatsApp/mail

HR Vedanti:-9545686048

vedanti.dhande@credicus.co

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Credicus Business Services logo
Credicus Business Services

Financial Services

Metropolis

RecommendedJobs for You

noida, uttar pradesh