BPO Telecaller

Job Description

Job Summary:We are looking for a motivated and confident Telecaller to join our sales and marketing team. As a telecaller, you will be the first point of contact for potential clients, responsible for generating leads, setting up appointments, and promoting our real estate projects. Key Responsibilities:Make outbound calls to potential clients from provided leads or databases. Explain company projects and offerings in a clear, professional manner. Schedule site visits and follow up with interested customers. Maintain a database of customer interactions, calls, and appointments. Coordinate with the sales team to ensure smooth handover of qualified leads. Handle inquiries and resolve client queries with professionalism. Meet daily and monthly call targets. Required Skills:Excellent verbal communication skills in [Language(s) – e.g., English, Hindi, Marathi]. Strong listening, persuasion, and negotiation skills. Basic computer knowledge (MS Excel, CRM tools preferred). Polite, patient, and positive attitude with good customer handling skills. Qualifications:Minimum HSC/Graduate in any field. Previous experience in telecalling, customer service, or real estate is a plus. What We Offer:Fixed salary + performance-based incentives. Professional training and career growth opportunities. Supportive and dynamic work environment.