BPO Team Leader (Navi Mumbai)

Job Description

We are hiring for BPO Team leader (25K Inhand to 30K Inhand) Salary- 25K to 30K Inhand Location:- Ghansoli MIDC (Navi Mumbai) Job Responsibility:- * Team Leader with Minimum 2 yrs in BPO Domestic/International process. * Monitor and supervise a group of employees to achieve goals that contribute to the growth of the organization. * Motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility * Knows performance metrics. Should be aware of SLA, shrinkage, attrition rate, AHT, forecasting. Required Candidate profile • Prior experience of working on the same role for minimum 1 year • Self-motivated • Consultative and solutions focused • Tech savvy, Excellent in MS Excel • Problem solver • Excellent communicator - both written and verbal (English, Hindi) Note: Need Immediate joiner. Interested candidates can share their resumes at ambi.kumari@cyfuture.com or call at 9310751781.