Posted:2 weeks ago|
Platform:
On-site
Full Time
Greetings from PERSONAL NETWORK
Job Description:
Key Responsibilities: -
1.Customer Interaction: Interact with customers via phone, email, chat, or other communication channels in a courteous and professional manner.
2.Issue Resolution: Identify and resolve customer inquiries, concerns, or issues promptly and effectively, ensuring customer satisfaction.
3.Product Knowledge: Develop a deep understanding of our products or services to provide accurate information and assist customers effectively.
4.Documentation: Maintain detailed and accurate records of customer interactions, including issues, resolutions, and follow-up actions.
5.Problem-Solving: Analyze customer problems, troubleshoot issues, and escalate complex cases to senior support staff when necessary.
6.Communication: Communicate effectively with other team members and departments to ensure seamless customer support and issue resolution.
PERSONAL NETWORK.
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Experience: Not specified
3e-05 - 9e-05 Lacs P.A.
Experience: Not specified
3e-05 - 9e-05 Lacs P.A.
