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BPO Associate

PuRvansh Electrical trading and training

1 - 5 years

0 Lacs

indore madhya pradesh

Posted:1 day ago| Platform: Shine logo

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Skills Required

basic computer knowledge good communication skills in english hindi

Work Mode

On-site

Job Type

Full Time

Job Description

As a BPO Executive (Voice Process) at our company in Indore, you will be responsible for handling inbound and outbound customer calls. Your role will involve answering customer queries, maintaining interaction records, meeting call targets daily, and ensuring customer satisfaction. To excel in this position, you should have good communication skills in English and Hindi, basic computer knowledge, and be willing to work in rotational shifts. **Key Responsibilities:** - Answering customer calls and resolving queries - Maintaining records of interactions - Meeting daily call targets - Ensuring customer satisfaction **Qualifications Required:** - 12th pass or graduate - Freshers are welcome - Good verbal communication skills - Comfortable with rotational shifts Our company offers a full-time job with a day shift schedule. If you are an immediate joiner with at least 1 year of experience in a similar role, we invite you to apply. Please mention your current monthly salary and your salary expectation for this position. In case of any additional details of the company not present in the job description, kindly provide those so I can include them in the final JD.,

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PuRvansh Electrical trading and training

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BPO Associate