BOULT-Senior Quality Manager

Job Description

Job Description for Senior Quality Manager Key Responsibilities: Quality Control Management: Lead and oversee all quality control activities in the manufacturing process for hearables and wearables, ensuring product conformity with customer specifications and regulatory standards. Develop and implement inspection and testing protocols to monitor product quality at various stages of production. Manage the identification, investigation, and resolution of non-conformities, including root cause analysis and corrective/preventive actions (CAPA). Monitor and analyze quality metrics, identifying trends, and implementing corrective actions to ensure quality standards are consistently met. Quality Process Improvement: Drive continuous improvement initiatives using methodologies like Lean, Six Sigma, and other process optimization techniques. Identify and implement strategies to streamline manufacturing processes and improve product quality, efficiency, and cost-effectiveness. Foster a culture of continuous improvement across the quality team and production floor. Lead Kaizen events, root cause analysis, and other improvement programs. Team Leadership & Development: Lead, mentor, and manage a team of quality control inspectors, quality engineers, and other quality professionals. Conduct training and development programs to ensure the team is up to date with industry best practices, quality standards, and internal procedures. Encourage a team-oriented and proactive approach to problem-solving and quality assurance. Quality Management System (QMS) Implementation & Compliance: Ensure compliance with relevant international quality standards (ISO 9001, ISO 13485, IATF 16949, etc.) and industry-specific regulations. Oversee the implementation and maintenance of QMS, ensuring all procedures are followed and documented appropriately. Lead internal audits and support external audits as needed. Supplier & Customer Quality Management: Manage supplier quality relationships, conducting supplier audits, performance evaluations, and ensuring that suppliers meet company quality standards. Communicate directly with customers regarding quality concerns, non-conformance issues, and ensure timely resolution of quality-related complaints. Data Analysis & Reporting: Collect, analyze, and report on key quality performance indicators (KPIs) to senior management. Develop and implement data-driven strategies to track quality metrics, identify potential risks, and make informed decisions for process improvements.