Job Title: General Manager – Operations / Plant Head Location: Bilimora, Gujarat (Plant Site) Job Type: Full-Time | Senior Management Role Reports To: Chairman & Managing Director, Director, COO Experience Required: 20+ years in cross-functional operations management (preferably in manufacturing, industrial tools, or engineering) Language Requirement: Professional Fluency in English | Neutral Leadership Organisational Relationships Reporting To: CMD, Director, COO External Relationships: • Suppliers & Vendors • External Auditors • Statutory Authorities • Visiting Buyers / Strategic Partners About Bipico Industries Established in 1974, Bipico Industries (Tools) Pvt. Ltd. is a pioneer in the manufacturing of industrial cutting tools in India. As the first indigenous manufacturer of Bimetal Bandsaw Blades, Bipico has earned its place as a trusted and legacy brand in the domestic and international markets. With exports to over 25 countries, a robust domestic footprint, and an expanding presence via our UAE-based subsidiary, Bipico remains committed to Aatmanirbhar Bharat and Make in India values. Purpose of the Job The General Manager – Operations/Plant Head is the senior-most on-site authority responsible for the efficient, compliant, and accountable operation of Bipico’s Bilimora manufacturing plant. The scope of this role spans across all key departments—Production Planning and Execution, Maintenance, QA, Stores, Procurement, HR, Dispatch, and coordination with Sales and Marketing. This leadership position requires a unique combination of operational excellence, effective people management, firm discipline, and strong professional values. The Plant Head acts as the anchor of execution while senior leadership drives broader expansion and business development. The GM is expected to function independently, resist internal politics, champion cross-functional harmony, and foster a high-performance culture grounded in structure, continuous improvement, and professionalism. They are responsible for translating management’s strategic vision into operational reality—with quality, cost efficiency, safety, and team alignment at the core. Principal Tasks and Responsibilities Strategic Leadership & Governance • Prepare and manage the annual plant budget (CAPEX, OPEX, manpower), track performance and initiate course correction • Represent the Bilimora plant in high-level strategic reviews and reporting sessions • Formulate and implement operational strategies aligned with company goals • Lead plant capacity planning based on annual targets and sales forecasts • Recommend and implement de-bottlenecking initiatives focused on yield, cost, quality, and energy efficiency Production Planning & Execution • Oversee production planning and ensure flawless execution in alignment with customer commitments • Drive uninterrupted operations between planned shutdowns and control unplanned downtime • Execute shop floor balancing, time studies, and process alignment to improve output efficiency • Establish lean practices and SOP-based workflows across departments Cross-Functional Collaboration • Align daily operations with Sales, Purchase, Stores, and Logistics for dispatch readiness and material availability • Coordinate with QA to monitor internal rejections, rework, and complaints • Drive effective collaboration across production, stores, QA, HR, and planning for seamless handovers • Ensure proactive material planning and avoid raw material stockouts Quality, Compliance & Process Excellence • Enforce QMS, ISO, EMS, OSHAS, 5S, and TPM across all operational departments • Lead statutory compliance, environmental clearance renewals, and internal safety audits • Maintain a culture of preventive maintenance, root cause analysis, and disciplined documentation • Promote a zero-defect, zero-incident philosophy plant-wide People Management & Culture Building • Lead, mentor, and review all department HODs; ensure KRA alignment and performance reviews • Build a fair, transparent, and disciplined culture rooted in professional behavior • Pre-empt and resolve interpersonal or interdepartmental conflicts without bias • Oversee training needs identification, planning, and execution for plant-level upskilling • Participate in selection and hiring of critical plant roles in coordination with HR Technology, Innovation & Systems • Identify automation opportunities and IT upgrades to improve plant productivity • Stay updated with industry 4.0 trends; pilot suitable innovations after management approval • Implement new plant projects and CAPEX initiatives within timeline and budget • Evaluate ERP effectiveness and recommend improvements across inventory, production, and quality modules Client, Vendor & Stakeholder Management • Host customer, auditor, or strategic visits at the plant with full professional protocol • Act as the escalation point for plant-level inspections, buyer queries, or quality issues • Maintain constructive relationships with key vendors, service providers, and local authorities • Ensure communication with internal and external stakeholders is timely, professional, and data-driven Information & Performance Reporting • Generate structured MIS reports, dashboards, and operational insights for the management team • Analyze department-wise KPIs and recommend corrective action plans • Ensure reporting timeliness and accuracy across production, maintenance, QA, and manpower functions • Present monthly plant performance reviews with clarity, transparency, and improvement metrics Candidate Profile Education • Bachelor’s Degree in Engineering or Industrial Management • MBA/PGDM in Operations or General Management preferred Experience • Minimum 15 years of plant operations experience with exposure to both shop floor and strategic functions • Industry experience in industrial tools, engineering goods, or high-precision manufacturing is preferred • Proven success in leading cross-functional teams and turning around plant performance Skills & Competencies • Commanding leadership style with emotional intelligence • Fluent in professional spoken and written English; Hindi and Gujarati are beneficial • Ability to maintain neutrality and uphold company values over internal alliances • Strong presentation and MIS reporting skills • Proficient in ERP, CRM, and Quality/Lean systems implementation Key Performance Indicators (KPIs) (To be set and tracked post-onboarding) • Operational Efficiency Index (OEE, yield, downtime, plant uptime) • Production Planning Adherence (Planned vs. Actual performance) • Cost Efficiency (Budget adherence, energy savings, process optimization) • Zero Unscheduled Downtime and equipment maintenance tracking • Inventory Health (Stock turns, stockouts, and WIP accuracy) • Complaint & Quality Metrics (Internal rejections, rework, customer complaints) • Manpower Utilization & Absenteeism • Employee Engagement and Industrial Relations • Regulatory & Safety Compliance Score • New Project Implementation Rate • KRA Review Closure Rate and cross-departmental reporting
Job Description Position Title: National Sales Head Location: Bilimora (Head Office) / Mumbai (Corporate Office) – Flexible based on strategic requirements Reports To: COO/Director Department: Sales and Marketing Experience Required: Minimum 15 years in B2B Industrial Sales (preferably in cutting tools, engineering tools, or metalworking products) Type: Full-Time, Leadership Role Requirement: Frequent Travel & Fluent English is a MUST Company Overview Bipico Industries (Tools) Private Limited, established in 1974, is a legacy brand in the cutting tools industry and India’s first indigenous manufacturer of Bimetal Bandsaw Blades. With a 51-year heritage rooted in quality, innovation, and precision manufacturing, Bipico is headquartered in Bilimora, Gujarat, with a corporate base in Mumbai and a growing international presence through its Ajman (UAE) subsidiary. We manufacture and export a wide range of industrial saws and cutting tools to over 25 countries, serving customers in the steel fabrication, foundry, engineering workshop, timber, and general manufacturing industries. Bipico is proud to align with the Make in India initiative and actively promotes Aatmanirbhar Bharat through local innovation and global competitiveness. Role Purpose The National Sales Head is a mission-critical leadership role responsible for overseeing and scaling Bipico’s domestic sales operations. The incumbent will develop a national strategy, build regional capabilities, and lead high-performing sales teams across India. The role demands a blend of strategic thinking, operational execution, team mentoring, and data-driven decision-making. This position will be central to expanding Bipico’s footprint in underpenetrated markets, enhancing dealer and channel partner performance, and steering the sales department toward achieving aggressive growth targets. Key Responsibilities Sales Leadership & Strategic Growth · Develop and execute a cohesive national sales strategy in alignment with corporate objectives · Drive aggressive market expansion through new customer acquisition and product penetration · Analyze market trends and drive go-to-market strategies for new product introductions Team Leadership & Talent Development · Lead, mentor, and performance-manage regional sales managers and on-ground sales teams · Foster a culture of accountability, continuous improvement, and high achievement · Oversee training programs, leadership pipelines, and internal career progression plans Channel Strategy & Distributor Management · Build and expand a multi-tier distributor/dealer network across metro and Tier-2/3 regions · Evaluate and optimise partner performance via incentive programs and strategic alignment · Negotiate long-term agreements, pricing models, and inventory stocking arrangements Key Accounts & Institutional Sales · Lead strategic account management for top institutional buyers, OEMs, and B2B customers · Ensure solution selling based on customer pain points and application requirements · Drive large opportunity closures, including tenders, pricing bids, and technical demos Cross-functional Collaboration · Work closely with Marketing for demand generation, branding, and exhibition planning · Align with Supply Chain and Production teams to ensure delivery commitments are met · Collaborate with Finance for collections, credit control, and risk mitigation Sales Planning, Reporting & Governance · Formulate, implement, and monitor structured KPIs and sales targets at individual and regional levels · Leverage CRM tools to track pipeline progress, conversion rates, and region-specific insights · Prepare monthly/quarterly dashboards and present business review reports to leadership Customer Retention & Feedback Integration · Drive Net Promoter Score (NPS) initiatives and develop account-specific retention strategies · Act as a voice-of-customer conduit for product upgrades and service improvements · Develop frameworks for post-sales engagement and technical service satisfaction Digital Transformation & Innovation · Champion adoption of digital sales tools and data intelligence platforms · Explore the integration of channel automation and e-commerce platforms in traditional sales · Continuously benchmark global sales best practices and apply relevant innovations Industry Representation & Brand Building · Represent Bipico at major trade fairs, technical forums, and industry consortia · Lead national sales conferences, partner summits, and institutional workshops Candidate Profile Education • Bachelor’s degree in Engineering (Mechanical, Industrial, or Production preferred) • MBA/PGDM in Sales & Marketing or General Management is strongly desirable Experience • Minimum 15 years of experience in B2B industrial sales • Proven track record of managing pan-India sales operations and revenue ownership • Hands-on experience with dealer/channel partner management is a must • Exposure to cutting tools, engineering components, or machinery is an advantage Skills & Competencies • Excellent leadership and team-building capabilities • Strong negotiation, communication, and relationship management skills • Data-driven mindset with experience in CRM tools, Excel dashboards, and forecasting • Fluent in English and Hindi; regional language fluency is a plus • Ability to travel extensively across India Key Performance Indicators (KPIs) (*Quantification to be assigned post-onboarding*) · Annual Domestic Revenue Growth · Achievement of Sales Targets (Zonal and National) · Dealer/Distributor Network Expansion (New Onboardings) · New Customer Acquisition (Institutional/Industrial Accounts) · Lead-to-Order Conversion Rate · Team Performance Against KRAs · CRM Usage & Data Reporting Accuracy · Revenue Contribution from New Product Introductions · Customer Retention and Satisfaction Index · Pipeline Visibility and Forecast Accuracy Compensation & Benefits • Competitive salary and performance-based incentives • Company vehicle/fuel/travel reimbursement • Growth into leadership/board-level roles based on sustained performance