Billing Associate

Job Description

Overview Job Purpose and Responsibilities IntercontinentalExchange has an opportunity for a Full-Time Billing Associate. The Billing Associate will have the following responsibilities: Perform billing activities on behalf of various business entities varying in nature from subscription-based, usage-based, and fixed fee based. Complete billing implementations to address additions, modifications and terminations of service within accounts timely and accurately. Review fee schedules within customer contracts to ensure billing is done accurately based on contractual terms. Manually calculate revenue amounts, using Excel, to be invoiced to clients based on contractual terms. Coordinate with General Ledger, Revenue Operations, and Commercial Operations teams to ensure revenue for assigned business entities is properly recorded and accrued. Communicate with various business units, colleagues, and customers to resolve inquiries and/or discrepancies. Consistently meet all required deadlines for timely recognition of revenue and issuance of invoices. Monitor and maintain billing inboxes for customer inquiries and respond promptly and professionally. Knowledge and Experience The position of Billing Associate will have the following requirements: Associate or Bachelors degree in Accounting or business-related field. Minimal years of work experience needed, but must be hardworking and willing to learn. Intermediate to advanced Microsoft Excel skills are required. Candidate must possess excellent verbal and written communication skills. Candidate must have strong organizational skills with extreme attention to detail. Must have the ability to analyze and solve problems, prioritize tasks and work independently. Candidate must be able to handle confidential and sensitive information in a professional manner. Ability to work in a fast-paced environment and have the flexibility to handle various job assignments. Schedule This role offers work from home flexibility of one day per week.