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Bilingual Customer Success Manager Ideapoke

4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a Bilingual Customer Success Manager at Ideapoke, your primary role is to serve as the internal voice of the customer, collaborating with other teams to exceed customer expectations and find innovative ways to delight them. Your performance will be measured based on metrics related to customer on-boarding, product adoption, expansion, and retention. Your key roles and responsibilities will include: - Actively managing a portfolio of assigned accounts to ensure customers achieve positive business outcomes through Ideapoke's software and services. - Driving customer engagement with the software and services, fostering the development of power users within customer organizations. - Leading t...

Posted 1 week ago

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