Core Compliance Analyst About the job Role Summary: You will help to align Compliance initiatives with business objectives, while also handling Compliance generalist responsibilities. This role requires a versatile Compliance professional with expertise in Pensions and attention to detail. The primary responsibility of this function is to support and oversee service delivery to ensure the business remains compliant with its regulatory and contractual obligations. Joining the organization as a Compliance Officer offers an exciting opportunity to contribute to both Compliance initiatives and day-to-day Compliance operations. You will play a vital role in managing Compliance matters, providing guidance to business leaders, and fostering a positive work environment. Your expertise in Compliance will enable you to drive meaningful change and support the overall success of the organization. Key Responsibilities/Accountabilities Ensure changes to compliance policies are documented, communicated, and implemented effectively. Coordinate and minute governance committees, ensuring high-quality documentation and effective follow-up on decisions. Advise on proposed Operational SOP pre-implementation and suggest amendments and/or enhanced controls where needed Deliver regulatory and compliance training Ensure aware of all regulatory changes that may affect the business, analyze as to effect and possible changes in Operations and ensure disseminated to Management as early as possible Assist in overseeing Conflict of Interest disclosures and ensure effective conflict management processes and recordkeeping are in place. Assist in implementing any changes to SOPs required (and necessary training provided) Assist with engaging Regulator's when business plans or regulatory permissions change. Assist in managing processes related to the Senior Managers and Certification Regime (SMCR). Advise the business on regulatory interpretation as required on a day-to-day basis Ensure all required routine training are available/delivered as transition phase commences and ongoing for onboarding employees or as annual mandatory training Ensure effective management of breaches and complaints. Liaise with Offshore colleagues in same function Qualifications Bachelor's Degree / Master's Degree Experience 6-8 years of Compliance experience, ideally within a small compliance department handling a range of responsibilities or a specific Central Compliance role covering relevant areas. Company Secretarial experience in coordinating and minuting governance committees. Candidate skills Previous experience handling mixed responsibilities or a specific central compliance role covering relevant areas. Experience in coordinating and minuting governance committees, ensuring accurate record-keeping and follow-up actions. Previous experience of advising on Policies and SOPs covering both Pensions and Retail Investments. Expert regulatory knowledge in Pensions and then how regulation applies across relevant business activities and oversight of such Ability to work independently, manage workloads under pressure, and maintain efficiency in a fast-paced environment. Efficient and well organized. Excellent grasp of written and spoken English, with strong attention to detail and the ability to communicate complex regulatory requirements clearly in a credible and assertive manner. High levels of discretion, tact, and resilience when handling sensitive Compliance matters. Professional demeanor with the ability to work collaboratively across teams. Must be a skilled communicator and able to deal with a wide variety of internal stakeholders.
Description We are seeking a Chargeback/Dispute Management Executive to join our dynamic team in India. The ideal candidate will be responsible for managing chargeback and dispute cases, ensuring timely resolution, and analyzing data to prevent future occurrences. This role requires a detail-oriented individual with strong analytical and communication skills. Responsibilities Managing and resolving complex customer complaints and disputes Investigating customer complaints and disputes thoroughly to understand the root cause Collaborating with relevant internal departments or staff to gather information and clarify details related to disputes Facilitating negotiation and resolution discussions between conflicting parties Developing and implementing solutions to resolve complaints and disputes Documenting all actions taken during dispute resolution processes Ensuring compliance with laws, regulations, and company policies during dispute resolution processes Providing feedback and recommendations to management to help prevent future disputes Training and guiding staff on dispute resolution techniques and procedures Creating reports summarizing dispute resolution outcomes and trends
Company Description Better Future Solutions is dedicated to increasing the profitability and business success of their clients by providing services such as Workforce Solutions, ERP, SPI, Training, and BPM. With expertise in Workforce Management, Application Development, and more, they aim to deliver process-driven business solutions worldwide. Job Description Shift: Night shift; flexibility for virtual facilitation and weekend availability needed Qualification : Graduation Experience : 5 years– 7 years Experience Breakup: BPO & Non-BPO experience in Learning & Development, preferably Media/Corporate Training domains Essential Hiring Skills • Advanced facilitation and presentation skills • Instructional design and curriculum development experience • Excellent communication and interpersonal skills • Stakeholder and vendor management skills • Interviewing and competency assessment experience • Team-building and problem-solving skills • Proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook) Good to have Hiring Skills: • Familiarity with Learning Management Systems (LMS) • Ability to drive innovation in learning strategies Trainable Skills: • Training delivery platforms • Continuous improvement methods • Process-specific systems or compliance protocols (e.g., traffic workflow tools) Responsibilities: • Drive end-to-end learning programs (TNI/TNA to delivery) aligned with business goals • Engage stakeholders to ensure training initiatives meet strategic objectives • Design and facilitate content for managerial and leadership development • Promote tech-enabled learning; conduct skill gap analyses and build capability • Monitor program effectiveness; ensure compliance with training standard Language Proficiency Level: English-Spoken & Written: B2/C1 level Location: Chennai (WFO) Mandatory Skills: Training .
Job Title : Functional Support Engineer MS Dynamics 365 CE Experience : 6 to 8 Years Location : Hyderabad / Bangalore Work Mode : Hybrid (Rotational Shifts) Job Summary We are seeking experienced and dynamic Functional Support Engineers with strong expertise in Microsoft Dynamics 365 Customer Engagement (CE). The ideal candidate will be responsible for providing functional support across modules such as Sales, Marketing, Customer Service, Field Service, and Project Operations. Strong communication skills and a customer-centric approach are essential. Key Responsibilities (KRAs) Provide functional support for MS Dynamics 365 CE modules including Sales, Marketing, Customer Service, Field Service, and Project Operations. Act as the first point of contact for end-users to resolve issues and provide best-in-class support. Collaborate with technical teams to troubleshoot, escalate, and resolve system bugs or configuration issues. Analyze business requirements and translate them into functional specifications for enhancements or customizations. Monitor system performance, user activity, and proactively identify improvement areas. Assist in configuration, testing, and deployment of changes in Dynamics 365 CE. Develop and maintain system documentation, user guides, and support materials. Deliver end-user training and workshops to increase system adoption and user proficiency. Work in rotational shifts to ensure seamless support coverage. Ensure timely and effective communication with stakeholders regarding incident status and resolution. Required Skills And Competencies 68 years of hands-on experience with MS Dynamics 365 CE in a functional support role. In-depth understanding of core CE modules : Sales, Marketing, Customer Service, Field Service, and Project Operations. Strong working knowledge of SQL Queries for data analysis and issue resolution. Experience with MS Dynamics CRM administration, dashboards, and reporting. Ability to liaise between technical and non-technical stakeholders. Strong troubleshooting and problem-solving skills. Excellent verbal and written communication skills. Experience in documenting functional requirements and use cases. Familiarity with ITIL or incident management processes is a plus. Preferred Certifications (Optional But Desirable) Microsoft Certified : Dynamics 365 Customer Engagement Functional Consultant Associate Microsoft Certified : Power Platform Functional Consultant Associate (ref:hirist.tech)
Job Title : MS Dynamics Partner Technical Advisor Experience : 10 18 Years Location : Hyderabad / Bangalore Work Mode : Hybrid Job Summary We are seeking an experienced MS Dynamics Partner Technical Advisor with 1018 years of hands-on experience in Microsoft Dynamics 365 CE, NAV/BC, and associated integration tools. The ideal candidate will provide deep technical guidance and advisory to partners and customers across Sales & Marketing, Customer Service, Field Service, and Project Operations modules. Key Responsibilities Lead the design, development, and implementation of solutions in Microsoft Dynamics 365 CE and NAV/Business Central. Provide expert-level technical consultation on Microsoft Dynamics product stack and integration tools. Collaborate with cross-functional teams to analyze client business requirements and recommend effective MS Dynamics-based solutions. Deliver architectural guidance, technical validation, and troubleshooting support for partner teams and clients. Act as a liaison between product teams and implementation partners to ensure alignment with Microsoft standards. Own and manage the complete lifecycle of solution delivery including configuration, customization, testing, and deployment. Drive pre-sales support by preparing solution demonstrations and technical documentation. Ensure adherence to Microsoft best practices, development frameworks, and compliance standards. Conduct technical mentoring, code reviews, and capability building for internal and partner teams. Key Skills And Technologies MS Dynamics 365 CE (Sales, Marketing, Customer Service, Field Service, Project Operations) Microsoft Dynamics NAV / Microsoft Business Central Strong expertise in C/AL and AL programming languages Proficiency with integration tools and methodologies (APIs, connectors, middleware) Hands-on experience with Visual Studio Code and Azure DevOps Solid knowledge of SQL and Power BI for data modeling and reporting Understanding of Microsoft cloud infrastructure and Azure services Strong troubleshooting, problem-solving, and debugging skills Ability to produce and manage high-quality technical documentation (ref:hirist.tech)
Company Description Better Future Solutions is dedicated to increasing the profitability and business success of our clients by providing a range of services including Workforce Solutions, ERP, SPI, Training, and BPM. Description We specialize in Workforce Management, Application Development, Application Support and Maintenance, Re-engineering, IT outsourcing, Systems Integration, migration, testing, and quality Description : UX / UI Designer. Experience : 5years-10years. Location : Hyderabad, Summary : We are looking for talented UX/UI designers to create amazing user experiences with our team. The ideal candidate should demonstrate the ability to work with internal and external stakeholders to discover efficient and effective workflows, generate clean and artful design elements, and transform them into beautiful, intuitive, and functional user interfaces. Designers Are Customer Focused And Incorporate The Users Needs And Preferences At The Forefront Of The Design Process, Conducting User And Market Research To Create Engaging And Intuitive Experiences To Enhance The Overall User Areas Of Responsibility Lead UX projects and drive UX strategy. Uphold XD process and collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals and experience. Execute all visual design stages from concept to engineering design reviews. Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks. Create wireframes, storyboards, user flows, and process flows to effectively communicate interaction and design ideas. Present and defend designs and key milestone deliverables to peers and executive level stakeholders. Participate in user research and evaluate user feedback. Contribute to and promote design guidelines, best practices and Strategy, Vision, and Planning : Works with the Senior Designer to develop engaging and strategic design-based ideas to present to share with the Product Manager and inform the overall product roadmap. Leverages design ideas at the product level to collaborate with the Product Owner to define product features and stories that align with the product Experience Research, Insights, and Execution : Performs competitive analysis of direct / indirect competitors and monitors the market for new trends to inform the research and design process. Conducts in depth customer / user research to capture, interpret, and use quantitative and qualitative insights to inform design decisions and check that end user needs are met. Collects, analyzes, monitors, and reports on user feedback to identify key trends and opportunities Partners with enabling functions (e.g. , marketing, sales, operations, etc.) to communicate new experience features and identify opportunities for optimization or Design and Development : Creates user journey maps and personas to understand the end user and their needs to inform designs for the product experience. Designs how users interact with the part of the product the team owns, including the layout, placement of elements, and overall flow. Develops wireframes and interactive prototypes to visualize and test user interfaces and interaction designs. Conducts usability testing and gathers customer feedback to iterate and improve product feature level designs as part of releases. Conducts design within the agile environment and champions the integration of design across the entire product development lifecycle; maintains consistency and adherence to design Qualifications : BS/MS in Visual Design, Human-Computer Interaction, Interaction Design, or related. Proven UX/UI experience for multiple platforms including desktop, mobile, tablet. Excellent visual design skills with sensitivity to user-system interaction. 5+ years of proven UX/UI experience for multiple platforms including desktop, mobile, tablet. Demonstrable UX/UI design skills with a strong portfolio. Solid experience in creating wireframes, storyboards, user flows, and process flows. Ability to present your designs and sell your solutions to various stakeholders. Proficiency in Adobe Creative Suite, Figma, Sketch, InVision, Axure, or other visual design and wire-framing tools. Understanding of motion design for informing interactive experiences. Demonstrate understanding of Design Thinking activities. Ability to solve problems creatively and effectively. Up-to-date with the latest UI trends, techniques, and technologies. General understanding of the front-end development process, including HTML and CSS. Ability to speak fluent English is a must. We have product teams in various locations and clear communication of design decision making is key. Mandatory skills: Adobe Creative Suite, Figma, Sketch, Invision, Wireframes, HCI, Story Boards, HTML, CSS (ref:hirist.tech)
Job Title : Java - Data Engineer Experience : 7-12 Years Location : Hyderabad, Bangalore, Noida, Gurugram, Chennai, Nagpur About The Company Better Future Solutions, Inc. is dedicated to enhancing client profitability and business success through innovative solutions in Workforce Management, ERP, SPI, BPM, Application Development, and IT outsourcing. With a global presence and commitment to customer satisfaction, we consistently deliver value-driven services, achieving a 99% client retention rate. Role Overview We are seeking an experienced Java - Data Engineer who will play a key role in designing, developing, and maintaining robust data pipelines, data models, and data-driven solutions. The ideal candidate will bring strong expertise in Java programming along with deep knowledge of Data Engineering, ETL, Data Warehousing, and Data Analytics to support business-critical initiatives. Key Responsibilities & KRAs Design, develop, and maintain scalable and efficient data pipelines for data integration and processing. Implement ETL workflows to extract, transform, and load large datasets from multiple sources into target systems. Develop and optimize data models and schemas to support analytics, reporting, and business intelligence. Ensure data quality, integrity, and security across all data platforms. Collaborate with cross-functional teams to define data architecture and storage strategies. Optimize SQL queries and data warehouse performance for scalability and efficiency. Leverage Java programming to build reusable components and frameworks for data engineering solutions. Conduct data validation, profiling, and monitoring to ensure accuracy and availability. Support data analytics teams by providing clean, structured, and accessible datasets. Drive automation of manual data processes to increase efficiency. Document technical processes, workflows, and best practices. Stay updated with emerging tools, technologies, and best practices in data engineering and big data ecosystems. Required Skills & Competencies Strong proficiency in Java programming language for data-related applications. Hands-on experience in Data Engineering, Data Modeling, and Data Architecture. Proven expertise in ETL development and Data Warehousing solutions. Strong knowledge of SQL and database management systems (RDBMS, NoSQL). Experience working with large-scale datasets and distributed data systems. Familiarity with Big Data technologies (Hadoop, Spark, Kafka, Hive) is a plus. Proficiency in data analytics concepts and supporting BI/reporting tools. Strong problem-solving and debugging skills with attention to detail. Excellent communication, collaboration, and documentation skills. Bachelors degree in Computer Science, IT, or related discipline (Masters degree preferred). (ref:hirist.tech)
About The Role We are seeking an experienced Golang Developer with strong expertise in Kubernetes and cloud-native development. The candidate will be responsible for building, deploying, and maintaining highly scalable backend systems and microservices. Responsibilities The role requires deep technical knowledge, problem-solving skills, and the ability to collaborate across teams to deliver reliable, efficient, and production-ready Responsibilities : Design, develop, and maintain backend applications and microservices using Golang Build and optimize scalable APIs and distributed systems for high availability and performance Develop and manage containerized applications using Docker and Kubernetes Work with public cloud platforms (Azure, AWS, Google Cloud) to design and deploy solutions Implement and manage CI/CD pipelines for automated testing and deployment Monitor system performance using tools such as Prometheus, Grafana, ELK stack, New Relic, or Splunk Ensure robust logging, monitoring, and alerting for production environments Collaborate with cross-functional teams for design discussions and architectural improvements Ensure adherence to coding standards, security, and best practices in system design Mentor junior developers and provide technical leadership where needed Key Result Areas (KRAs) Delivery of robust, scalable, and maintainable Golang-based services within defined timelines High availability and performance of deployed microservices on Kubernetes clusters Reduction of deployment time and failures through optimized CI/CD pipelines Improved system observability through effective monitoring and logging practices Successful integration and adoption of cloud-native tools and best practices Continuous improvement of system performance, stability, and security Knowledge sharing and technical mentorship within the engineering Skillsets : Strong expertise in Golang for backend development Proven experience with Kubernetes and container orchestration Proficiency in Docker for containerization Strong understanding of microservices architecture and distributed systems Hands-on experience with RESTful APIs design and development Experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, etc.) Proficiency in working with cloud platforms (AWS, Azure, GCP) Experience with system monitoring and logging tools (Prometheus, Grafana, ELK, Splunk, New Relic) Strong knowledge of Linux systems and shell scripting Version control expertise with Git (ref:hirist.tech)
As a Java - Data Engineer at Better Future Solutions, Inc., you will be instrumental in the design, development, and maintenance of robust data pipelines, data models, and data-driven solutions. Your expertise in Java programming and deep knowledge of Data Engineering, ETL, Data Warehousing, and Data Analytics will be essential in supporting critical business initiatives. Your responsibilities will include designing, developing, and maintaining scalable data pipelines for integration and processing, implementing ETL workflows for large dataset extraction, transformation, and loading, and optimizing data models and schemas to facilitate analytics and reporting. Ensuring data quality, integrity, and security across all platforms will be a key focus, along with collaborating with cross-functional teams to define data architecture and storage strategies. In this role, you will leverage your Java programming skills to build reusable components and frameworks for data engineering solutions, optimize SQL queries and data warehouse performance, and drive automation of manual data processes to enhance efficiency. Additionally, you will be responsible for conducting data validation, profiling, and monitoring to ensure accuracy and availability, as well as supporting data analytics teams with clean, structured, and accessible datasets. To excel in this position, you should possess strong proficiency in Java programming language, hands-on experience in Data Engineering, Data Modeling, and Data Architecture, and proven expertise in ETL development and Data Warehousing solutions. A solid understanding of SQL, database management systems, and experience with large-scale datasets and distributed data systems will be advantageous. Familiarity with Big Data technologies such as Hadoop, Spark, Kafka, and Hive is a plus. Your problem-solving and debugging skills, attention to detail, and excellent communication, collaboration, and documentation abilities will be crucial in this role. A Bachelor's degree in Computer Science, IT, or a related discipline is required, with a Master's degree preferred. Staying updated with emerging tools, technologies, and best practices in data engineering and big data ecosystems will also be essential for success in this position.,