Bengali tellecaller

Position: Bengali Telecaller
Location: Work From Office
Project: West Bengal Election Process
Job Type: Full-time (Target Based)
Language Requirement: Must be able to read, write, and speak Bengali fluently

Key Responsibilities:

• Conduct outbound calls to voters, participants, or assigned contact lists as part of the election-related communication process.
• Clearly explain the purpose of the call and follow the approved script and communication guidelines.
• Accurately read and record information in Bengali.
• Update call responses, feedback, and data in the system in real time.
• Achieve daily/weekly/monthly calling targets as assigned by the supervisor.
• Maintain professionalism, confidentiality, and integrity throughout the project.
• Escalate any issues, concerns, or unusual responses to the team leader.
• Participate in training sessions and adhere to compliance policies.

Required Skills & Qualifications:

• Fluency in Bengali (reading, writing, speaking) is mandatory.
• Strong communication skills with a clear and polite phone manner.
• Experience in telecalling, survey calling, or outbound calling preferred.
• Ability to work in a fast-paced, target-oriented environment.
• Basic computer knowledge for data entry and call logging.
• Ability to handle sensitive information responsibly.
• Minimum qualification: 10th/12th pass or above.

Performance Expectations:

• Meet daily and weekly call volume targets.
• Maintain high accuracy in data recording.
• Ensure consistent call quality and compliance with project guidelines.

Working Hours:

• Flexible/Project-based (depending on operational requirements)

Compensation:

• Fixed pay + performance-based incentives (as per target achievement)

Additional Requirements:

• Candidates must be comfortable making large volumes of calls.
• Candidates familiar with West Bengal geography, districts, or cultural context will be preferred.

Job Types: Full-time, Fresher

Pay: ₹8,000.00 - ₹11,000.00 per month

Work Location: In person