Beauty Advisor

Company Overview

Job Overview

Qualifications And Skills

• Demonstrated product knowledge of beauty and cosmetic items with the ability to provide accurate information to customers (Mandatory skill).
• Strong retail selling skills, including the ability to meet or exceed sales targets and drive store performance (Mandatory skill).
• Makeup artistry expertise with hands-on experience in product application, color matching, and delivery of personalized consultations (Mandatory skill).
• Effective customer service abilities, ensuring a welcoming environment and efficient resolution of customer concerns in a retail setting.
• Experience in visual merchandising, ensuring displays are attractive and reflect the latest trends in the beauty industry to maximize sales opportunities.
• Familiarity with Point Of Sale (POS) systems, facilitating smooth transaction processes and maintaining high accuracy in billing operations.
• Excellent interpersonal and communication skills, enabling positive interactions with customers, colleagues, and management for seamless store operations.
• Strong problem-solving abilities and adaptability for responding promptly to customer inquiries and rapidly changing in-store needs.
• Ability to work collaboratively in a team environment and support fellow team members to achieve collective goals in a high-paced retail atmosphere.
  

Roles And Responsibilities

• Greet and engage customers, delivering superior beauty consultations tailored to individual needs and preferences for an exceptional experience.
• Assist customers in selecting products by demonstrating expert product knowledge and providing personalized makeup tips and recommendations.
• Contribute actively to achieving sales targets through effective promotions, upselling, and cross-selling tactics in the beauty department.
• Maintain attractive, well-stocked, and organized merchandising displays that encourage product visibility and impulse purchasing.
• Handle transactions efficiently using Point Of Sale (POS) systems, ensuring accuracy and promptness in all billing and payment activities.
• Deliver post-sale services by addressing returns, exchanges, and queries while ensuring total customer satisfaction and loyalty.
• Stay updated on new product launches, trends, and industry developments to continuously enhance knowledge and advise customers proficiently.
• Support store operations by collaborating with colleagues, assisting with inventory control, and ensuring compliance with company standards and policies.