Job Description

The Business Development Manager for Repair Services will be responsible for driving business growth in the repair and refurbishment services domain. This includes identifying new business opportunities, managing client relationships, and ensuring revenue and profitability targets are met. The role requires a deep understanding of the repair services market, strong negotiation skills, and the ability to collaborate with internal teams and external stakeholders. Key Responsibilities: Identify and develop new business opportunities in repair and refurbishment services. Establish and maintain strong relationships with OEMs, enterprises, and service partners. Drive revenue and profitability for repair services through effective sales strategies. Work closely with internal teams (Operations, Service Delivery, and Finance) to enhance service offerings. Conduct market research and competitor analysis to identify trends and business expansion opportunities. Negotiate contracts, pricing, and SLAs with clients and partners. Ensure customer satisfaction through excellent service delivery and post-sales engagement. Prepare sales forecasts, reports, and business plans for management review. Required Qualifications: Experience: 7-12 years of experience in Business Development/Sales, preferably in repair services, after-sales support, or service-based industries. Education: Bachelor s degree in Engineering, Business Administration, or a related field. MBA preferred. Skills and Competencies: Proven experience in B2B sales and business development. Strong negotiation and relationship management skills. Knowledge of repair services, reverse logistics, and service center operations. Ability to drive revenue growth and manage profitability. Analytical mindset with market research capabilities. Proficiency in MS Office and CRM tools. Strong communication and presentation skills in English; knowledge of regional languages is an advantage.