Roles & Responsibilities: Receipt of POs, verification of Price, Quantity and Terms and Releasing of Work-Order to the Operations Team. Follow up with the Production Planner, obtaining and sharing of the Estimated Date of Dispatch (EDD) with the customers and follow up with the Operations Team to meet those. Product Cost Estimation First Level Price Negotiation with the Customers Releasing of NPR to the NDP Team for new product development. Addressing the technical queries (First Level) raised by the NPD Team on the Artworks and Keylines by discussing with the Customers. Managing the customers in the case of delay in supplies or short supplies through close coordination with the various operations teams. Getting involved with the Production Planner and Production Lead to accommodate the various urgencies for product delivery given by the Customers Dispatch Planning and sending invoices to the customers. Payment Collection (Follow Up with the Customers for payments, adjustment details) GST Related Matters (Addressing queries from customers through consultation with the Taxation/Finance Teams) Managing the initial and in-process communication with customers related to the quality complaints. Addressing all general queries from the customers Preparation of various Report as and when requested by the Line Manager/Management. Preferred candidate profile Printing & Packaging Industry

Role & responsibilities Lead Generation & Client Acquisition: Identify and reach out to potential customers in industries requiring printing and packaging solutions. Lead Generation & Client Acquisition: Identify and reach out to potential customers in industries requiring printing and packaging solutions Market Research: Analyze industry trends, competitor activities, and customer needs to develop effective sales strategies. Sales & Revenue Growth: Achieve sales targets by pitching products, negotiating deals, and closing contracts. Client Relationship Management: Build and maintain long-term relationships with clients by understanding their requirements and providing customized solutions. Proposal & Quotation Preparation: Develop proposals, price quotations, and presentations tailored to customer needs. Coordination with Internal Teams: Work closely with production, design, and logistics teams to ensure smooth execution of orders. Attending Industry Events & Exhibitions: Represent the company at trade shows, networking events, and exhibitions to generate business leads. • Process Detailed Activity Market / Customer Visits • Visits to be planned and executed • These visits should be focused on improvements on identified areas for business development or challenges impeding business growth • Use opportunity from enquiries to connect with new customers • Improve market knowledge to identify potential new customers • Participate in Exhibitions / Meets related to Industry • Create environment of credibility for company, so as to make existing customers refer new customers / new opportunities • Market Visit / Customer visit reports, Minutes of Meetings, Reports on Opportunity etc. to be shared on on-going basis with Head of Sales Work closely with Customers to finalize orders / forecast • Discuss requirements with Customers for Month/QTR / Half Year / Annual. Finalize next month orders, on or before 18th of each month • Agree on Production Plan discussed & communicate with customers Follow up with Customers / Procurement Mgr. regarding Materials New Product Development • Development Products as per Market opportunity • Designs to be developed in coordination with Designer • Final approvals to be sought from Head of Sales • Costings to be sought from Finance & Approvals on the Costs to be sought from Sales Head Collections / Credit Approvals • Strictly ensure collections are as per agreed norms • Coordinate with Finance for confirmation of remittance receipts • Take due approvals for any Credit Facility to be extended from HO Keep close Track on all Remittances & specifically for all those customers who have been extended the Credit Facility