Barista

Job Description

Job Description: Position Overview: As a Barista, you will be responsible for providing excellent customer service while preparing and serving a variety of beverages. You will work in a fast-paced environment, ensuring that each customer receives high-quality drinks in a timely and friendly manner. Attention to detail, a passion for coffee, and excellent communication skills are essential for success in this role. Key Responsibilities: Customer Service: Greet customers in a friendly and welcoming manner. Take customer orders and provide information about menu items. Make recommendations based on customer preferences. Handle customer inquiries and resolve issues promptly. Beverage Preparation: Prepare a variety of hot and cold beverages, including coffee, espresso, cappuccino, lattes, and teas. Grind coffee beans and adjust brewing parameters for different drinks. Steam and froth milk to create well-textured and visually appealing drinks. Follow recipes and standards for consistent quality. Maintaining Cleanliness: Keep the coffee preparation area clean and organized. Regularly clean and maintain coffee machines, grinders, and other equipment. Ensure proper disposal of waste and adhere to sanitation standards. Cash Handling: Handle cash transactions accurately and efficiently. Process customer payments using a POS (Point of Sale) system. Provide customers with receipts and maintain a balanced cash drawer. Team Collaboration: Work effectively with other team members to ensure smooth operations. Communicate efficiently with kitchen staff for food orders. Support colleagues during busy periods. Product Knowledge: Stay informed about the various coffee blends, brewing methods, and menu items. Provide information to customers about the origin and characteristics of different coffees. Upselling: Suggest additional items, such as pastries or snacks, to complement customers' beverage choices. Promote special deals or loyalty programs. Qualifications: Previous experience as a barista is preferred but not required. Strong customer service and communication skills. Ability to work in a fast-paced environment and handle multiple tasks. Knowledge of coffee brewing techniques and equipment. Attention to detail and a commitment to maintaining high-quality standards. Availability to work flexible hours, including weekends and holidays. Physical Requirements: Ability to stand for extended periods. Lift and carry bags of coffee beans and other supplies. Work in a fast-paced and sometimes crowded environment. If you are passionate about coffee, enjoy providing exceptional customer service, and thrive in a dynamic atmosphere, we invite you to join our team as a Barista. Job Types: Full-time, Permanent, Fresher Pay: ₹11,046.01 - ₹20,000.00 per month Benefits: Food provided Paid sick time Paid time off Schedule: Day shift Morning shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Work Location: In person