Banking BPO Voice Jobs || kotak & IDFC Process -Voice Process @Mumbai

Job Description

Job Role: Customer Service Executive Voice Process Location: Kapurbavadi Junction, Majiwada, Thane (W) - 400607 Job Type: Full-time Industry: BPO Voice Process Process: Inbound / Outbound Voice Working Days: Monday to Saturday (Sunday fixed off) Shift Timing: 9:30 AM to 6:30 PM Salary & Incentives: Monthly Salary (In-hand): 12,000 to 18,000 Incentives: Attractive & Unlimited performance-based incentives Job Responsibilities: Handle customer queries via phone calls in a professional and efficient manner Provide accurate information about products/services Resolve complaints and ensure customer satisfaction Maintain records of interactions and update CRM systems Meet daily/weekly/monthly targets as assigned Eligibility Criteria: Qualification: Minimum HSC (12th pass) Experience: Freshers and experienced candidates both are welcome Skills: Strong communication skills in Hindi and/or English Basic computer knowledge Positive attitude and willingness to learn Availability: Candidates who can join immediately are preferred Interview Process: HR Round Operations Round How to Apply: To schedule your interview, call or WhatsApp your updated resume to: HR Mangesh 7559401618