Back Office Staff

Job Description

Job Title Back Office Staff Job Summary We seek a highly organized and detail-oriented Back Office Staff member to provide administrative support, ensure seamless operations, and maintain accurate records. Key Responsibilities 1. Data Entry: Accurately enter data into our system, ensuring timely and efficient processing. 2. Record Keeping: Maintain accurate and up-to-date records, files, and databases. 3. Administrative Support: Provide administrative assistance to team members, including scheduling, correspondence, and data management. 4. Document Management: Manage and maintain electronic and physical documents, ensuring compliance with company policies and procedures. 5. Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity. 6. Special Projects: Assist with special projects and initiatives as needed. Requirements 1. 1-2 years of experience in an administrative or back office role. 2. Strong organizational, communication, and interpersonal skills. 3. Ability to work in a fast-paced environment. 4. Proficiency in Microsoft Office, Google Suite, and productivity tools. 5. High school diploma or equivalent required; bachelor's degree preferred. Nice to Have 1. Experience with: 1. Data entry software (e.g., Excel, Access). 2. Document management systems (e.g., SharePoint, Dropbox). 3. Customer relationship management (CRM) software. 2. Certification in: 1. Administrative assistance or a related field. 2. Industry-specific certifications. Skills 1. Data entry and record keeping. 2. Communication and interpersonal skills. 3. Analytical and problem-solving skills. 4. Time management and prioritization. 5. Data analysis and visualization. 6. Technical skills (e.g., Microsoft Office, Google Suite). Work Environment 1. Dynamic and fast-paced environment. 2. Opportunities for professional growth and development. 3. Collaborative team environment. Salary and Benefits 1. Competitive salary. 2. Benefits package (health insurance, paid time off). 3. Continuing education opportunities. Performance Metrics 1. Data entry accuracy and efficiency. 2. Record keeping and document management. 3. Administrative support and teamwork. 4. Process improvement contributions. 5. Special project completion and quality.