Posted:2 weeks ago|
Platform:
On-site
Full Time
Job Description:
· Handling Inbound Calls and Mails
· Schedule AMC and repairing jobs for Service engineers.
· Obtain and evaluate all relevant information to handle product and service inquiries
· Set up new customer accounts and Manage customers' accounts
· Organize workflow to meet customer timeframes
· Direct requests and unresolved issues to the Service Engineers.
· Keep records of customer interactions and transactions
· Record details of inquiries, comments and complaints
· Maintain customer databases
· Monitoring the Service activities and provide timely resolution to customers.
Job Type: Full-time
Pay: ₹15,000.00 - ₹30,000.00 per month
Education:
Experience:
Language:
Work Location: In person
Sree Nandhee's Technologies Pvt Ltd
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