Back Office Executive

As a Back Office Executive at a reputed ITES company in Chennai, your role will involve the following responsibilities: - Manage and update Insurance Member and Plan data on multiple systems - Enter new member data into excel and enrollment forms - Process customer requests in a timely and accurate manner - Communicate with customers through written correspondence - Use PC applications such as Excel and Word to update and load data sets - Answer queries from end user customers in a polite and professional manner To excel in this role, you will need the following skill set: - Good typing speed of 25 wpm with 80% accuracy - Strong commitment to customer service and quality - Excellent keyboard skills - Demonstrated strong customer service orientation - Ability to follow up with customers to ensure their needs and expectations are met - Excellent English communication skills, both verbal and written, with a very good command over English grammar - Excellent listening skills - Flexibility to work night shifts Please note that this is a 100% Back Office Profile with no calling involved. You will also enjoy benefits such as free pick up and drop, free meals, and fixed weekend offs. If you are looking for a role where you can utilize your back office skills to provide excellent customer service, this opportunity in Chennai could be the perfect fit for you. Apply now to be considered for this position. As a Back Office Executive at a reputed ITES company in Chennai, your role will involve the following responsibilities: - Manage and update Insurance Member and Plan data on multiple systems - Enter new member data into excel and enrollment forms - Process customer requests in a timely and accurate manner - Communicate with customers through written correspondence - Use PC applications such as Excel and Word to update and load data sets - Answer queries from end user customers in a polite and professional manner To excel in this role, you will need the following skill set: - Good typing speed of 25 wpm with 80% accuracy - Strong commitment to customer service and quality - Excellent keyboard skills - Demonstrated strong customer service orientation - Ability to follow up with customers to ensure their needs and expectations are met - Excellent English communication skills, both verbal and written, with a very good command over English grammar - Excellent listening skills - Flexibility to work night shifts Please note that this is a 100% Back Office Profile with no calling involved. You will also enjoy benefits such as free pick up and drop, free meals, and fixed weekend offs. If you are looking for a role where you can utilize your back office skills to provide excellent customer service, this opportunity in Chennai could be the perfect fit for you. Apply now to be considered for this position.