Back Office Executive

Company name - RK PETS, selvapuram

Location - Perur main road, Selvapuram

Timing - 9am - 7pm

Job Summary:

The Back Office Assistant is responsible for providing administrative support and attending to incoming phone calls. The role requires effective communication and problem-solving skills to assist customers or internal teams with timely and accurate solutions.

• Attend and manage incoming and outgoing phone calls.
• Provide accurate information and effective solutions to customer or client queries.
• Maintain and update office records, files, and databases.
• Handle data entry, billing, and documentation tasks.
• Prepare and organize reports, letters, and other office documents.
• Coordinate with internal departments for smooth workflow.
• Manage email correspondence and follow up on pending tasks.
• Support daily administrative operations and office activities.
• Maintain confidentiality of company information.
• Monitor office supplies and handle basic procurement if needed.
• Assist in after-sales support or service coordination.
• Ensure timely completion of assigned tasks.
• Uphold professional communication and telephone etiquette.

*

Skills and Qualifications:

• Bachelor’s degree or Diploma in Business Administration or related field (preferred).
• 1–3 years of experience in office administration or customer service.
• Excellent communication and telephone etiquette.
• Strong problem-solving and multitasking abilities.
• Proficiency in MS Office (Word, Excel, Outlook) and basic computer operations.
• Attention to detail and ability to work under minimal supervision.
• Positive attitude and customer-first approach.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person