B2B Client Intern

job title:

company:

location:

industry:

Position Overview

key responsibilities

1. partner communication

• handle inbound and outbound communication with b2b partners in a timely and professional manner.
  

2. issue management

• address partner queries and concerns promptly to ensure efficient issue resolution.
• manage escalations and coordinate with relevant teams to deliver effective solutions.
  

3. data and system management

• accurately record and maintain booking ids and other relevant information in the internal system.
• ensure all partner-related data is updated, complete, and compliant with internal processes.
  

4. process compliance and quality assurance

• adhere to standard operating procedures (sops) and maintain a high level of process discipline.
• contribute to the continuous improvement of customer service protocols and communication standards.
  

Qualifications And Experience

education:

Skills And Competencies

• excellent verbal and written communication skills.
• strong analytical and problem-solving abilities.
• proficiency in crm systems, excel, and other business productivity tools.
• high level of organizational skills and attention to detail.
• ability to work collaboratively with cross-functional teams in a fast-paced environment.
  

redcliffe lifetech private limited