Job Description

Role & responsibilities : To manage 40 -50 - profit centers (this could increase over time with the growth of the company), Work with a team of medical and non-medical staff to deliver a ,high quality customer experience and maximize retention. Ensure customer service orientation in the team Work closely with the sales team to ensure continued growth in patient footfalls; identify and solve issues proactively. Ensure adherence with the most stringent norms of hygiene, statutory compliances, etc. Liaison with the HQ and local authorities to ensure that all norms are met Work with centre and corporate HR to ensure a steady supply of high quality staff; oversee the life cycle of employees including recruitment, training, retention, performance management, and rewards and recognition. On the whole, the person would have end to end responsibility for all centers. Given the rapid growth plans of the organization, the responsibilities and designation could go up substantially on the basis of performance. Preferred candidate profile Experience of handling distributed operations in large, customer facing companies. Experience of setting up some systems and processes in a rapidly scaling organization. Business and customer service orientation. Must have healthcare operation exp ( Diagnostics , Hospital or clinics chain) Interested can call Ms. Ribha 80026 92122 Perks and benefits Best in the industry