Aurotoshi

Location: Ghaziabad Experience: Minimum 3–5 Years (Field Sales) Aurotoshi , India’s leading OEM in Entrance Automation & Loading Bay Solutions, is looking for a passionate and result-driven Senior Sales Executive to join our team. 🔹 Key Responsibilities: Drive on-field B2B sales in assigned regions Prepare and manage quotations & proposals Handle client communication and build strong relationships Convert opportunities into qualified leads and deals Maintain data and sales activities using CRM tools Collaborate with internal teams to ensure smooth execution 🔹 Required Skills & Qualifications: Minimum 3–5 years of experience in field sales Bachelor's degree or equivalent experience Proficiency in MS Office and CRM systems Strong communication and interpersonal skills Ability to work independently and meet targets Industry experience in automation, industrial equipment, or similar is a plus

I. Summary: We are seeking a highly driven and experienced Project Manager with a strong background in Electrical/Electronics/Computer Engineering to lead end-to-end project execution, including design planning, procurement, delivery, installation, commissioning, and successful handover of electronic and automation projects. The role demands on-ground leadership (>70% on-site), active client engagement , vendor management, and hands-on problem-solving , ensuring projects are completed on time, within budget, and to the client’s satisfaction . II. Roles and Responsibilities: Project Planning & Execution Prepare detailed project plans, schedules, and deliverables in alignment with client requirements. Coordinate with design, procurement, and production teams to ensure project readiness. Monitor project progress and proactively mitigate risks/delays. Client Management & Stakeholder Coordination Act as the primary point of contact for clients, ensuring clarity in scope, timelines, and deliverables. Conduct regular progress meetings and provide updates to clients and internal management. Ensure prompt resolution of client issues/concerns and achieve high client satisfaction. Technical Oversight Review and interpret design documents, wiring diagrams, PLC logic , and technical specifications. Provide hands-on support in troubleshooting issues during commissioning. Ensure adherence to technical standards and quality requirements. Team Leadership & Field Operations Lead, motivate, and manage field engineers and technicians for on-site activities. Ensure safety protocols and compliance with statutory regulations on-site. Vendor & Contractor Management Identify, negotiate, and manage subcontractors and vendors for timely material and service delivery. Drive cost-efficiency without compromising quality and timelines. Budgeting & Cost Control Prepare and monitor project budgets to ensure execution within approved financial limits. Identify cost-saving opportunities and track project profitability. Documentation & Handover Maintain proper documentation of project milestones, change requests, and approvals. Ensure seamless commissioning and structured handover of projects to clients. Payment & Collections Track client billing schedules and ensure timely payment collections as per project milestones. III. Key Performance Indicators (KPIs): 1. Project Timeliness On-time delivery of projects against agreed schedules ( ≥90% compliance ). 2. Cost Management Project execution within or below budget (variance ≤5%). 3. Client Satisfaction Client satisfaction score (post-project feedback ≥8/10 ). Zero escalations on major deliverables. 4. Quality & Compliance Defect-free handover of projects (First-Time Right metric ≥95%). Compliance with all safety, statutory, and quality standards . 5. Financial Metrics On-time payment collection (≥95% within agreed terms). Achievement of project gross margin targets . 6. Team Management Employee productivity & retention in project teams. Effective mentoring & performance tracking of field teams. 7. Vendor Performance On-time material/service delivery from vendors ( ≥90% compliance ). IV. Requirements: Education: B.E./B.Tech in Electrical Engineering, Electronics & Communication, or Computer Engineering. Experience: 7–10 years in project management for electronic/automation systems (preferably involving PLC-based systems). Technical Skills: PLC programming and ability to read/write ladder logic. Strong knowledge of electrical/electronic circuits, automation systems, and control panels. Ability to read & interpret technical drawings and documentation. Project Management: Proficiency in MS Project/Primavera, budgeting, scheduling, and vendor negotiations. Soft Skills: Strong leadership, analytical thinking, and client relationship management. Other: Must own a personal vehicle for site travel.

We're Hiring: Project Manager – After-Sales & Operations Location: Delhi-NCR | Department: After-Sales & Operations Reporting To: Manager – After Sales & Operations We are seeking a highly driven and experienced Project Manager with a background in Electrical, Electronics & Communication, or Mechanical Engineering to lead the end-to-end execution of automation and electronic system projects . This role involves over 70% on-site presence , active client engagement , and complete ownership of project planning, coordination, delivery, installation, commissioning , and final handover . Key Responsibilities Project Planning & Execution Prepare project schedules, align with internal teams, and ensure on-time readiness. Client Management & Coordination Serve as the primary contact for clients, ensuring clarity, progress updates, and satisfaction. Technical Oversight Review technical documentation, PLC logic, and provide troubleshooting support. Team Leadership & Field Operations Lead and motivate field teams, ensuring safety and productivity on-site. Vendor & Contractor Management Manage subcontractors and material deliveries, ensuring quality and timelines. Budgeting & Cost Control Monitor budgets, track costs, and improve profitability. Documentation & Handover Ensure seamless commissioning and structured documentation for handovers. Payments & Collection Track billing and support timely payment collections. Qualifications Bachelor's Degree (B.E./B.Tech in Electrical, Electronics & Communication, or Computer Engineering) Strong business acumen in project planning and execution Excellent verbal, written, and organizational skills Strong knowledge of PLC programming is highly preferred

Job Summary The Customer Support Executive is responsible for providing excellent customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. This role involves handling phone calls, emails, and chat support while maintaining a positive customer experience. Key Responsibilities Respond promptly to customer queries via phone, email, and live chat. Provide accurate, valid, and complete information by using the right tools and resources. Resolve product or service-related issues by clarifying the customer’s complaint, determining the cause, and providing the best solution. Follow up on customer interactions to ensure satisfactory resolution. Maintain detailed records of customer interactions and transactions. Collaborate with internal teams to escalate and resolve complex issues. Provide feedback to management regarding customer concerns and process improvements. Prepare SO and other relevant documents. Adhere to company policies and procedures while delivering excellent customer service. Required Skills & Qualifications Preferably B.Tech / Diploma in Engineering or Graduate with equivalent experience in a related field. Proven experience of 2-3 years in customer service or a similar role. Strong communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to multi-task, prioritize, and manage time effectively. Proficiency in CRM software and Microsoft Office Suite. Ability to work in a fast-paced and dynamic environment. Candidate should be married and based in Ghaziabad or willing to relocate to Ghaziabad.

We at Aurotoshi, India’s leading OEM in Entrance Automation & Loading Bay Solutions, are looking for a Sales Backend Executive to support our growing sales team. 🔹 Key Responsibilities: Prepare quotations, proposals, and sales documentation Support sales team with backend operations and coordination Maintain and update data in CRM and Excel Handle client communication through calls and emails Assist in follow-ups for leads, orders, and payments Generate reports and maintain sales records Coordinate with internal teams for smooth order processing 🔹 Skills & Qualifications: Good communication and writing skills Proficiency in MS Office (Excel, Word, PowerPoint) Ability to multitask and manage timelines Quick learner with a positive attitude Qualifications Graduate in any stream (BBA, B.Com, BA, MBA preferred but not mandatory) Location: Ghaziabad Experience: Fresher to 0-1 years