Ather Energy is an electric vehicle company based in India that designs and manufactures smart electric scooters along with advanced charging technologies.
Not specified
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
you ll be our : Sr. BI Analyst you ll be based at: IBC Knowledge Park - Bangalore you ll be Aligned with: Business Intelligence Lead you ll be A member of: Insights Analytics Team What you ll do at Ather: Our business journey captures a wealth of information at different touchpoints with the vehicle and customer during production, sales, marketing and vehicle ownership. On the customer front, not only is there data captured through online touchpoints like the website, email marketing, digital marketing, app interactions, and social engagements, but we also accumulate data through physical touchpoints like the experience center, call interactions, vehicle service interactions or events. We want someone who can be a part of the brand s journey and find questions that all this data can answer. A data explorer and an analyst who owns the entire journey from deciding the structure of the experiments to culling out insights and recommending business actions. Data Querying Modeling: Model data in order to create reporting infrastructure / dashboards for business process management and data mining. These will be moderate to advanced level complexity data models. Data analysis: Deep-dive various data sources for analysis, root causes, and uncover new patterns to answer key business questions for all functions within Ather including (but not limited to) business, production, finance, and HR through strong collaboration across the organization Visualization : Design Dashboards and Reports that are insightful and intuitive for the end-users Collaboration: Work with cross-functional teams, multiple systems, and data engineering teams to participate actively in discussions involving dashboards, data decisions, deploying reporting systems and optimal ways of utilizing the key metrics to identify improvement opportunities etc. for the organization. Reporting Ops: Prepare reports at regular and defined cadences, as well as conduct ad-hoc data mining and analysis to drive managerial decisions and focused improvement efforts Storytelling: Present recommendations and insights of various analysis to key stakeholders in the most compelling manner to influence decision making. Present summarized Insights Analytics findings and updates with functional heads Defining objectives meeting timelines: Estimate completion timelines accurately (based on complexity and prioritization of all individual tasks) for all tasks assigned by the respective function/team . Communicate frequent updates or roadblocks and ensure completion as per the estimated timelines. Plan Analytics or automation projects to support the long-term requirements of the functions / teams supported by the Insights Analytics Team. Process adherence: Establish and adhere to processes which are consistent with overall organization objectives and maintains process documentation Here s what we are looking for: Good working knowledge on BI tools like Qlik, Tableau or Power BI Data querying skills using SQL / Python or working knowledge of Metabase will be essential Excellent communication and storytelling skills (both written and verbal) Strong quantitative analytical skills including statistical techniques for Clustering analysis, Financial data modeling, forecasting, etc. through the use of R or Python will be preferred Managing stakeholder relationships, including advising them on how best to use data/analytics to support their role and prioritizing tasks on the basis of business criticality Sound understanding of automotive manufacturing or business process will be very helpful Ability to deliver strong results, embrace the dynamic nature of work, be receptive to feedback and explore new possibilities with data and technology You bring to Ather: A master s / bachelor s in Mathematics / Statistics / Engineering / Data Science / Business 3 - 5 years of working experience in the data analytics field in a data-driven company or function ,\
Not specified
INR 13.0 - 17.0 Lacs P.A.
Work from Office
Full Time
Youll be aligned with: VP Manufacturing Engineering Youll be a member of: Manufacturing Engineering - Assembly What youll do at Ather: Deliver complete design of process and manufacturing line for one ofthe vehicle or battery assembly lines. Ensure that time, cost and quality targets are met. Work with the design team on DFA feedback and in understandingprocess requirements and CTQs. Work with the production team to understand constraints andrequirements. Work with the prototyping team during early builds. Deliver MBoM, BoP, PFD, work instructions, maintenance guidelinesto the production team. Work with vendors in communicating requirements, reviewingdesigns, and commissioning of lines. Ensure line stabilization and PPAP. Heres what we are looking for: An understanding of various process capabilities, ergonomics,testing, line design. Being up-to-date with state-of-the-art manufacturing and testingprocesses. Knowledge of machines and their cost and capabilities. Experience leading at least one line release. Experience working in 2-3 programs in the capacity of aprocess/manufacturing engineer. Knowledge of different suppliers w.r.t various aspects of NPD forgiven component from a strategy point of view What you bring to Ather: B.E/M.E in Industrial engineering or Mechanical Engineering. 10+ years of technical expertise in the manufacturing process
Not specified
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Ather Energy Pvt Ltd is looking for Program Manager to join our dynamic team and embark on a rewarding career journey. Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the program. Developing an evaluation method to assess program strengths and identify areas for improvement. Writing program funding proposals to guarantee uninterrupted delivery of services. Managing a team with a diverse array of talents and responsibilities. Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance. Implementing and managing changes and interventions to ensure project goals are achieved. Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services. Producing accurate and timely reporting of program status throughout its life cycle. Working on strategy with the marketing team.
Not specified
INR 15.0 - 16.0 Lacs P.A.
Work from Office
Full Time
you?ll be aligned with: Business Intelligence Lead you?ll be a member of:Insights & Analytics Team What you?ll do at Ather: Our business journey captures a wealth of information at different touchpoints with the vehicle and customer during production, sales, marketing and vehicle ownership. On the customer front, not only is there data captured through online touchpoints like the website, email marketing, digital marketing, app interactions, and social engagements, but we also accumulate data through physical touchpoints like the experience center, call interactions, vehicle service interactions or events. We want someone who can be a part of the brand?s journey (including the product life cycle, user behavior and interactions) and find questions that all this data can answer. A data explorer and an analyst who owns the entire journey from deciding the structure of the experiments to culling out insights and recommending business actions.We need someone who can bring out the story within the data - connect the dots to build the narrative, and also have the knowledge / experience to infer the qualitative reasoning to explain quantitative data points. They should be proactive to spot trends and work with the team / stakeholders to understand the drivers, deterrents, user behaviors, etc. Product Analytics: Understanding the impact of Ather products and its ecosystem on the customer?s ride / usage experience. Evaluating performance of features to help improve the company?s portfolio of products and services. Consumer & User Insights: Assisting the Consumer & User Insights Lead in streamlining the Product Analytics Space (and the dashboards pertaining to it) and aiding the team with understanding user behavior, defining performance metrics and identifying existing / emerging trends. Data Querying & Modeling: Model data in order to create reporting infrastructure / dashboards for business process management and data mining. These will be moderate to advanced level complexity data models. Create dashboards to help Track the performance of products and services Collaboration: Work with Product team, data engineering team, marketing team and Product Owners to participate actively in discussions involving dashboards and data requirements. Analyze the key metrics on user behavior to identify improvement opportunities for products and services. Data analysis: Deep-dive various data sources for analysis, root causes, and uncover new patterns to answer key business questions about prduct and services. Should have working knowledge of techniques such as cluster analysis, hypothesis testing, segmentation, competitive analysis, etc. Storytelling: Present recommendations and insights of various analysis to product team in the most compelling manner to influence decision making Defining objectives & timelines:In cross-functional teams, make sure task completion timelines are estimated accurately and communicated. Prioritize Product Analytics tasks and share the necessary insights in the relevant swimlanes. Track program metrics and ensure that all programs are providing the business benefit as outlined in the original business case for the project. Represent the needs of the business, function, or region on an ongoing basis to drive process improvements. Process adherence: Establish and adhere to processes which are consistent with overall organization objectives and maintains process documentation Here?s what we are looking for: Product Analytics Professional with exposure to analyzing consumer / user insights Familiarity with Product Analytics tools such as Figma, Mixpanel, Google Analytics, Amplitude and HotJar Advanced Data querying skills using SQL or working knowledge of Superset will be essential Advanced level quantitative analytical skills including statistical techniques such as cluster analysis, hypothesis testing, segmentation, competitive analysis, AB Testing, etc. Advanced knowledge on BI tools like Qlik, Tableau or Power BI is essential Strong and creative problem-solving skills Strong business acumen & sound understanding of automotive industry will be very helpful Superior communication and storytelling skills (both written and verbal) You bring to Ather: A master?s / bachelor?s in Mathematics / Statistics / Engineering / Data Science / Business 4 - 6 years of working experience in the product analytics field in a data-driven company or function
Not specified
INR 11.0 - 13.0 Lacs P.A.
Work from Office
Full Time
you?ll be Aligned with: Manager - SDET you?ll be a member of: Software Team WHAT YOU?LL DO AT ATHER: Breakdown high level business cases into achievable/traceable/executable automation and manual test cases. Develops, maintains and upgrades manual or automated scripts, data sets and other test data required to execute test plans. Perform functional testing, API Testing and integration testing of features. Perform regression testing every sprint and is responsible for raising defects and maintaining defect logs. Be responsible for test case reviews and test case repository. Monitor and capture logs to document testing phases and defects. Be responsible for sharing daily and weekly test results. Effectively utilize code and test management tools like Gitlab and JIRA Liaising with stakeholders and communicating the business impact of defects to the team. HERE?S WHAT WE ARE LOOKING FOR: Strong concepts in Java, APPIUM and Mobile App Automation frameworks. Inclination towards breaking systems apart and willingness to dive deep to debug Experience with Git Familiarity with AGILE way of working, not a dealbreaker Well versed with testing methodologies Experience with ALM/JIRA and Postman Great aptitude, energy, and communication is what we are looking for. You will need to work out of our office space with mostly harmless folks in Bengaluru WHAT YOU BRING TO ATHER : 2 to 4 years of experience with Mobile App Automation. Hands on experience with API testing. Knowledge of software testing methodologies and best practices. ISTQB - Foundation Level Certification. Bachelor?s Degree in Engineering, Computer Science or related technical field.
Not specified
INR 5.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities :Inventory management: Coordinate with RPs (retail partners) to maintain optimum stock levels with regular check of inventory, forecasting demand and timely placing of ordersSupply chain coordination: Ensure timely supply of parts to SC (service centers) with close coordination with warehouse / logistics team & other related stakeholders within assigned zone Dealer handling: Addressing to field and RPs query on timely basis, visiting the RP as per business requirement with an objective to give OJT to RP resources Data analysis: Analyze off-take / retail / inventory at RP end to identify the trend and make data driven callsCustomer support: Ensure rigor in monitoring PNA open job cards and arranging dispatch of necessary parts in close coordination with warehouse team and be part of the field team to improve CX (customer experience)Agile: Being proactive, ensure dispatches of IDK (initial dealer kit) prior to commencement of any new SC operation and dispatches of CAFV parts time to time as per recall activities scheduleReports: Generate regular reports on order fulfillment / order processing and key performance metricsCompliance: Ensure adherence to company policies, safety standards and regulatory requirementsWhat kind of experience & skills do you need for this roleWorked in parts operation / retail Sales - Automotive for 8-12 years of experience.Some attributes that you bring to this role?Knowledge of Spare Parts Business and inventory management methods, Stock checking expertise, having on hand experience in day to day parts operation environmentTeam/Managerial Skills for handling RP's spare parts managers, Communications and Interacting with stakeholders, Prioritization of tasksKnowledge of working with any DMS. Knowledge of SAP, JIRA will be an added advantage
Not specified
INR 20.0 - 22.0 Lacs P.A.
Work from Office
Full Time
Responsible for defining test strategies for different functional attributes like Comfort, Handling and Brakes in vehicle dynamics Responsible for system level and vehicle level testing of VD attributes Responsible for benchmarking vehicles testing in terms VD Developing robust design validation plans to cover all the test cases pertaining to VD Responsible for execution of test cases with the given resources and delivering on time Raising bugs and highlighting the critical failures in the system/vehicle well before each design stage Responsible for execution of test cases with the given resources and delivering on time Work closely with Attributes and Product teams and develop capabilities for testing the attributes Working with multi disciplinary teams and developing a better products Representing product validation team in cross functional meetings and directing the tasks to respective testing teams Responsible for test standards/procedure creation suit the testing needs Here?s what we?re looking for : Strong understanding of electric vehicle and performance Proven experience in vehicle dynamics attributes of Handling, comfort, brakes and ergo Expertise in VD objective data measurement and analysis Excellent communication skills Excellent data visualization skills What you bring to Ather: Bachelor?s in mechanical or automotive engineering or any other equivalent field 7-10 years of experience in Vehicle Dynamics
Not specified
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Data Exploration & Modeling: Identify and model the data in order to create reporting infrastructure / dashboards for business process management. There would be a need to explore different data sets to identify the true-source and granularity and the models created would be of moderate to advanced complexity. Data analysis: Deep-dive various data sources for financial analysis, root causes, and uncover new patterns to support key financial decisions across the organization Reporting Ops: Prepare reports at regular and defined cadences, as well as conduct ad-hoc data mining and analysis to drive managerial decisions and focused improvement efforts Storytelling: Present recommendations and insights of various analysis to key stakeholders in the most compelling manner to influence decision making Collaboration: Work with cross-functional teams, multiple systems, and data engineering teams to participate actively in discussions involving dashboards, data decisions, deploying reporting systems and optimal ways of utilizing the key metrics to identify improvement opportunities etc. for the organization. Defining objectives & timelines:In cross-functional teams, make sure task completion timelines are estimated accurately and communicated. Prioritize BI tasks and share the necessary insights in the relevant swimlanes. Track program metrics and ensure that all programs are providing the business benefit as outlined in the original business case for the project. Represent the needs of the business, function, or region on an ongoing basis to drive process improvements. Process adherence: Establish and adhere to processes which are consistent with overall organization objectives and maintains process documentation Here?s what we are looking for: Data querying skills using SQL / Python or working knowledge of Metabase will be essential Advanced level quantitative analytical skills including statistical techniques for Clustering analysis, Financial data modeling, forecasting, etc. through the use of R or Python will be preferred Strong business acumen & sound understanding of financial systems (especially SAP and its data models) and processes Strong working knowledge on BI tools like Qlik, Tableau or Power BI Superior communication and storytelling skills (both written and verbal) You bring to Ather: A master?s / bachelor?s in Mathematics / Statistics / Engineering / Data Science / Business 5 - 7 years of working experience in the financial analytics field in a data-driven company or function
Not specified
INR 14.0 - 19.0 Lacs P.A.
Work from Office
Full Time
you?ll be Aligned with: Head - Product Costing & Budgeting you?ll be the member of: Costing & Budgeting ? Team What you?ll do at Ather: Lead New Program Costing and Budgeting Activities Identify cost reduction/optimization opportunities across all cost drivers that add to the gross margin (part cost, assembly cost, logistics cost, packaging cost and so on) Collaborate with cross-functional teams (engineering, sourcing, manufacturing, Product , Finance) to integrate cost considerations into the product development lifecycle. Perform detailed cost analysis on new designs, identifying key cost drivers while maintaining a Design to Cost approach and facilitate trade-off decisions to optimize product cost. Assess and influence design decisions across teams to optimize the bill of materials (BOM) cost for new, redesigned, or conceptual parts and assemblies. Develop and implement cost targets for new programs. Prepare budgets for NPD program costs (Capex,Opex) Monitor and track product costs throughout the development process and report on variances. Apply first principles thinking in all cross-functional financial decisions and activities Here?s what we are looking for: BE Mechanical / Electrical / Mechatronics with 10-15 years of experience in product companies and adept in agile way of working. Good understanding of manufacturing processes like casting, machining, forging, injection moulding, sheet metal operations, fabrication, compression moulding, coating, welding etc Basic understanding of electronics and electrical systems and their functions Exposure to PCBA and wire harness manufacturing process and should costing is a plus Well versed with product development process/lifecycle in a hardware company and involvement of commercial decision-making in every step Adept at should costing/zero based costing - ability to prepare detailed costing for a part/assembly BOM preparation and understanding of EBOM or MBOM Ability to financially assess projects and activities in swim lanes (cross functions) and be the Finance vertical representative in swim lanes Experience in zero based budgeting for NPD program costs (Capex,Opex) Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work in an agile environment.
Not specified
INR 7.5 - 17.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities :Y oull be our: Area Sales ManagerY oull be based at: Kolkata ZonalY oull be aligned with: Zonal Sales ManagerY ou’ll be joining our: Sales TeamWhat you’ll do at Ather— Y ou will play a key role in the growth story ahead of us. In such anascent industry, imagine being the first few to build a network andlearn how to sell an Electric Vehicle in India.— Drive sales through all the company-owned retail centres and retailpartners in your area. In the long term, you will be responsible forbuilding teams and systems that ensure growth in sales whilemaintaining exceptionally high levels of customer experience, strongrelationships with retail partners and healthy operational profits. Atcompany-owned stores, your challenge would be to driveoperational excellence in activities ranging from local demandgeneration to maintaining customer experience and driving sales.With retail partners, you must ensure alignment with our goals andvision while ensuring that their business thrives and we fulfil ourcommitments. In short, you own the business in your region.Here’s what we’re looking for— Be able to analyse the sales funnel, break it down into problemstatements, find solutions and motivate partners and teams toimplement them. Additionally, you should enjoy building teams andempowering them so that they can keep pushing the boundaries ofgrowth.— Have an appetite for steep ramp-up plans and the drive to deliveragainst them. An in-depth understanding of the tech/automobileretail is a definite plus.— Analysing Information- Great problem solvers who bring curiosityand a passion for deep-diving into and analysing information fromdierent sources.— Embracing change- Can cope with the uncertainty and ambiguityof a young organisation positively.— Understanding people- Good listeners who can adapt themselvesto dierent situations and share feedback and suggestions openlyand constructively.— Convincing People- Amazing negotiators and persuasivecommunicators who can adopt perspectives that suit the situationwhile also standing for ideas that support the organisation.— Interacting with people- An obvious requirement for a salesperson!Go-getters who can network and interact with a host of people,within and outside Ather, and use this data to shape decisions.— Managing tasks- Multi-tasking wizards who know the importanceof planning, prioritising, and organising before jumping to execution.What you bring to Ather— A Postgraduate or Graduate degree in Business or Engineering froma Tier I/Tier II institute.— We are looking for highly driven individuals with 8-10 years ofexperience in B2C/Channel sales.
Not specified
INR 7.0 - 17.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities :Y oull be our: Area Sales ManagerY oull be based at: Pune Zonal OfficeY oull be aligned with: Zonal Sales ManagerY oull be joining our: Sales TeamWhat youll do at Ather Y ou will play a key role in the growth story ahead of us. In such anascent industry, imagine being the first few to build a network andlearn how to sell an Electric Vehicle in India. Drive sales through all the company-owned retail centres and retailpartners in your area. In the long term, you will be responsible forbuilding teams and systems that ensure growth in sales whilemaintaining exceptionally high levels of customer experience, strongrelationships with retail partners and healthy operational profits. Atcompany-owned stores, your challenge would be to driveoperational excellence in activities ranging from local demandgeneration to maintaining customer experience and driving sales.With retail partners, you must ensure alignment with our goals andvision while ensuring that their business thrives and we fulfil ourcommitments. In short, you own the business in your region.Here’s what we’re looking for— Be able to analyse the sales funnel, break it down into problemstatements, find solutions and motivate partners and teams toimplement them. Additionally, you should enjoy building teams andempowering them so that they can keep pushing the boundaries ofgrowth.— Have an appetite for steep ramp-up plans and the drive to deliveragainst them. An in-depth understanding of the tech/automobileretail is a definite plus.— Analysing Information- Great problem solvers who bring curiosityand a passion for deep-diving into and analysing information fromdierent sources.— Embracing change- Can cope with the uncertainty and ambiguityof a young organisation positively.— Understanding people- Good listeners who can adapt themselvesto dierent situations and share feedback and suggestions openlyand constructively.— Convincing People- Amazing negotiators and persuasivecommunicators who can adopt perspectives that suit the situationwhile also standing for ideas that support the organisation.— Interacting with people- An obvious requirement for a salesperson!Go-getters who can network and interact with a host of people,within and outside Ather, and use this data to shape decisions.— Managing tasks- Multi-tasking wizards who know the importanceof planning, prioritising, and organising before jumping to execution.What you bring to Ather— A Postgraduate or Graduate degree in Business or Engineering froma Tier I/Tier II institute.— We are looking for highly driven individuals with 8-10 years ofexperience in B2C/Channel sales.
Not specified
INR 10.0 - 18.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities : You'll be our: Area Sales ManagerYoull be based at: HyderabadYoull be aligned with: Zonal Sales ManagerYoull be joining our: Sales TeamWhat youll do at Ather— Y ou will play a key role in the growth story ahead of us. In such anascent industry, imagine being the first few to build a network andlearn how to sell an Electric Vehicle in India.— Drive sales through all the company-owned retail centres and retailpartners in your area. In the long term, you will be responsible forbuilding teams and systems that ensure growth in sales whilemaintaining exceptionally high levels of customer experience, strongrelationships with retail partners and healthy operational profits. Atcompany-owned stores, your challenge would be to driveoperational excellence in activities ranging from local demandgeneration to maintaining customer experience and driving sales.With retail partners, you must ensure alignment with our goals andvision while ensuring that their business thrives and we fulfil ourcommitments. In short, you own the business in your region.Here’s what we’re looking for— Be able to analyse the sales funnel, break it down into problemstatements, find solutions and motivate partners and teams toimplement them. Additionally, you should enjoy building teams andempowering them so that they can keep pushing the boundaries ofgrowth.— Have an appetite for steep ramp-up plans and the drive to deliveragainst them. An in-depth understanding of the tech/automobileretail is a definite plus.— Analysing Information- Great problem solvers who bring curiosityand a passion for deep-diving into and analysing information fromdierent sources.— Embracing change- Can cope with the uncertainty and ambiguityof a young organisation positively.— Understanding people- Good listeners who can adapt themselvesto dierent situations and share feedback and suggestions openlyand constructively.— Convincing People- Amazing negotiators and persuasivecommunicators who can adopt perspectives that suit the situationwhile also standing for ideas that support the organisation.— Interacting with people- An obvious requirement for a salesperson!Go-getters who can network and interact with a host of people,within and outside Ather, and use this data to shape decisions.— Managing tasks- Multi-tasking wizards who know the importanceof planning, prioritising, and organising before jumping to execution.— A Postgraduate or Graduate degree in Business or Engineering froma Tier I/Tier II institute.— We are looking for highly driven individuals with 8-10 years ofexperience in B2C/Channel sales.
Not specified
INR 7.5 - 17.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities :Y oull be our: Area Sales ManagerY oull be based at: Bangalore Zonal OfficeY oull be aligned with: Zonal Sales ManagerY oull be joining our: Sales TeamWhat youll do at AtherY ou will play a key role in the growth story ahead of us. In such anascent industry, imagine being the first few to build a network andlearn how to sell an Electric Vehicle in India.Drive sales through all the company-owned retail centres and retailpartners in your area. In the long term, you will be responsible forbuilding teams and systems that ensure growth in sales whilemaintaining exceptionally high levels of customer experience, strongrelationships with retail partners and healthy operational profits. Atcompany-owned stores, your challenge would be to driveoperational excellence in activities ranging from local demandgeneration to maintaining customer experience and driving sales.With retail partners, you must ensure alignment with our goals andvision while ensuring that their business thrives and we fulfil ourcommitments. In short, you own the business in your region.Heres what we’re looking for— Be able to analyse the sales funnel, break it down into problemstatements, find solutions and motivate partners and teams toimplement them. Additionally, you should enjoy building teams andempowering them so that they can keep pushing the boundaries ofgrowth.— Have an appetite for steep ramp-up plans and the drive to deliveragainst them. An in-depth understanding of the tech/automobileretail is a definite plus.— Analysing Information- Great problem solvers who bring curiosityand a passion for deep-diving into and analysing information fromdierent sources.— Embracing change- Can cope with the uncertainty and ambiguityof a young organisation positively.— Understanding people- Good listeners who can adapt themselvesto dierent situations and share feedback and suggestions openlyand constructively.— Convincing People- Amazing negotiators and persuasivecommunicators who can adopt perspectives that suit the situationwhile also standing for ideas that support the organisation.— Interacting with people- An obvious requirement for a salesperson!Go-getters who can network and interact with a host of people,within and outside Ather, and use this data to shape decisions.— Managing tasks- Multi-tasking wizards who know the importanceof planning, prioritising, and organising before jumping to execution.What you bring to Ather— A Postgraduate or Graduate degree in Business or Engineering froma Tier I/Tier II institute.— We are looking for highly driven individuals with 8-10 years ofexperience in B2C/Channel sales.
Not specified
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Youll be our: Sales traineryoull be based at: Bangalore Officeyoull be Aligned with: Sales Training Manageryou’ll be A member of: Talent DevelopmentWhat will I be doing at Ather?Conduct New Hire Training for Sales & CRE’s for both Company owned and Retail PartnersDesign the modules for and conduct short-burst refresher training for Relationship Managers in the Customer Service team, at regular intervalsImprove customer-satisfaction ratings by providing training on business communication and thereby ensuring an increase in the Net Promoter scores Provide need-based training post listening to calls and identifying the areas of opportunityContinuously review training material and update obsolete concepts and processesParticipate in team huddles and provide communication updatesResponsible for building relationships and understanding the training needs of the Customer Service team and any other team as and when the need arisesCollaborate with the Customer Service Quality team to obtain training needs. Conduct training needs analysis.Indulge in calibration process with the quality teamProvide immediate feedback/ coaching for the agent on the audited callShare and update the teams regarding new process and policy changes through the creation of relevant training modulesCreate an OJT training plan to keep the team motivated and improve performanceSupport the hiring of CSEs & RMsRun customer engagement initiatives within Customer service and sales in collaboration with the CX teamsWhat kind of experience & skills do I need for this role?2-4 years of experience in sales for automobile dealers or OEMAt least 18 months of experience in classroom training deliveryExcellent English & Tamil communication, presentation, and facilitation skills Knowledge of tools such as LMS, Google suite, authoring tools for content creationSome attributes that you bring to this role?Highly organized, detail-oriented, patient & action-orientedStrong skills in relationship building and interacting with peopleAn ability to pursue goals, take action, and multitask changing priorities
Not specified
Not disclosed
On-site
Full Time
Not specified
Not disclosed
On-site
Full Time
Not specified
INR 7.5 - 17.0 Lacs P.A.
Work from Office
Full Time
Not specified
INR 11.0 - 20.0 Lacs P.A.
Work from Office
Full Time
Not specified
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Not specified
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
FIND ON MAP
Gallery
Reviews
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
Chrome Extension