Job Description

We are MG Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited) . We are a fully owned subsidiary of the MG plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At MG our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. MG Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in MG plc s ambition to be the best loved and most successful savings and investments company in the world. Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI Insights), Business Transformation, Management Consulting Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. At MG our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve our vision we re looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple. At MG we are just beginning an exciting digital transformation towards a more agile, customer- centric and digital-first way of working. We have lots to improve and plenty of interesting challenges wed like you to get involved in. We are on a journey to reinvent how people think about their financial future. Making conversations around retirement easier and more relevant, offering diversified products, rethinking and improving the end-to-end experience for our customers and using technology to effectively engage with them in real time and help them make better decisions about their finances. The journey has started already, are you ready to join usWe need the best digital minds onboard in order to achieve our goal. We promote a supportive, diversified, international environment with an engineering culture were proud of. We encourage personal growth and invest in open-minded engineers keen on learning, who continuously try to make things better. You should apply if you have: At least 5 years experience in Release Management owning all types of change through to implementation. Experience working in fast paced agile environments. Detailed, logical and diligent approach to delivery of releases Confident, collaborative and persuasive approach with stakeholders ensuring stakeholders are compliant to the Release and governance process. Experience contributing to, and achieving, continuous improvement goals Take personal accountability, collaborate with colleagues, make effective decisions and help others operate at their best. Operate in a fair, trustworthy, and genuine way with my colleagues and customers Accountabilities Responsibilities: To be aligned with Retail Savings Technology to shape and manage the pipeline of technology changes, i.e. releases, within that portfolio. Coordinate and deliver regular, high quality releases into Production following the Agile development process, ensuring releases comply our governance and best practices. To engage proactively with portfolios from a release management perspective at all stages of their lifecycle. To be fully engaged with the portfolio leads, product owners, project managers, development teams and business and their representatives in order to encourage earlier and continuous release planning. To organise and co-ordinate the implementation of releases including overseeing a virtual team across multiple departments. Run and own release retrospectives to drive continuous improvement to increase efficiency and effectiveness of release delivery as MG grows Where necessary perform detailed implementation planning taking into account: risks; internal and external dependencies; resources; adherence to controls. Be available to work out of office hours as required owning implementation plans. Administration / Development of the logistic suite based on the Atlassian toolset (Jira, Confluence, Stash, etc.) Help develop and drive transformation of the Release Function as we continue to scale and deliver change more safely and more often. Knowledge Skills: Strong experience in Release Management owning all types of change through to implementation. Experience working in fast paced agile environments and have understanding of agile/scrum project planning, execution and risk management Detailed, logical and diligent approach to delivery of releases Confident, collaborative and persuasive approach with stakeholders ensuring stakeholders are compliant to the Release and governance process. Release Management Tools: o JIRA Release type for all implementation tasks and deployment steps. o Confluence for all documentation and process. Experience with release processes including automated CI/CD DevOps pipelines to get code through test environments and to production Ability to navigate through multiple stakeholders to achieve common objectives. Experience contributing to, and achieving, continuous improvement goals Experience: 10+ years of industry experience with at least 5 years in release management. We have a diverse workforce and an inclusive culture at MG Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.