Posted:19 hours ago|
Platform:
Work from Office
Full Time
Role Summary
Manages O2C sub-processes, ensures timely billing, collections, and dispute resolution. Partners with business and finance teams to enhance process efficiency, reporting, and customer satisfaction.Key Responsibilities Supervise invoicing, cash application, collections, and credit management for assigned accounts. Monitor receivables KPIs, DSO, and overdue accounts; recommend recovery strategies. Handle escalated customer disputes and coordinate with internal stakeholders for resolution. Maintain dashboards, reporting, and process documentation for management review. Identify automation and process improvement opportunities and drive implementation. Mentor Senior Executives and Executives in O2C processes.Qualifications & Experience Master s in Finance, Accounting, or related field 6-8 years of experience in O2C or finance operations, including 1-2 years in team leadership. Strong ERP and Excel skills; familiarity with automation tools preferred. SAP knowledge is an added advantage
PIERIAN
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