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Associate

Associate

Wipro

0 - 2 years

2 - 3 Lacs

chennai

Posted:Just now| Platform:

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Skills Required

communication skills non voice process english typing bpo non voice english language customer service customer support spoken english english language skills radio

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Provide customer support through email, chat, and non-voice processes.
Maintain accurate records of all interactions with customers using CRM software.
Handle customer inquiries and resolve issues in a timely and efficient manner.
Collaborate with team members to achieve process goals and objectives.
Stay updated on product knowledge and company policies.

Desired Candidate Profile

0-2 years of experience in BPO industry or related field (non-voice process).
Excellent communication skills in English language (written & spoken).
Proficiency in typing speed of at least 40 wpm with high accuracy.
Strong understanding of basic computer applications such as MS Office Suite.

Candidates Should Have Good English

US Shifts, With Major Night Shift

Media/Radio Station Skills.

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Bengaluru

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