Associate Regional Manager

Job Description

The role is a hard core business role in an operations heavy system. An ARM - Sports Business is responsible for managing business & operations for sports facilities owned and operated by Hudle in Mumbai & adjacent regions with the help of a team. Some highlights of the role include, Being responsible for the PnL, customer experience and operations of 30-50 facilities in a region and own a revenue of 2-3 Cr a month. Managing a team of 50-70 people directly and indirectly. Developing and maintaining relationships with key partners, stakeholders and other relevant people and businesses in the region. Use data, technology and inhouse product team to solve problems at scale. Be responsible for hiring, onboarding and team management overall with the help of the People Team. Work with the operations team for smooth venue operations, hygiene, branding and maintenance of the sports facilities. Develop & execute processes, policies and systems to operate the business smoothly. Develop and submit business and data reports to upper management. Develop an expertise in sports infra, business, players, pricing, occupancy and other relevant business KPIs. Develop an expertise in Hudle consumer and partner apps. Represent Hudle with high ownership, integrity and professionalism. Developing strategies to improve the top and bottom line of the business PnL. Developing unique insight about consumers, sports communities, partners and overall region. Achieve operational excellence using people, processes & tools. Become a people, time, task & resource management master. Own the community building and engagement agenda for the region. 7+ years of experience in business, operations, team management roles. Excellent verbal, written, and interpersonal communication skills. A keen eye for attention to detail. Past experience in sports-tech, QSR, Retail. Ability to execute, action Oriented, quick thinker and ability to deal with complexity. Excellent organisational & communication skills. Self-motivated, team player & willing to learn. Ready to work in a dynamic, fast-paced start-up environment.