Associate - Invoice Dispatch (POD)

Job Description

We are seeking a dynamic and motivated individual to join our team in billing & invoice dispatch. The ideal candidate will be responsible for the timely submission of the invoices and tracking of invoices and handling client queries. Understanding of logistics and supply chain processes, along with strong communication and Excel skills, is essential for this role. *Recent Graduate Freshers can also apply* Key Responsibilities: • Submit both physical and e-invoices to clients in a timely and accurate manner. • Monitor and track invoices raised by the billing team, ensuring timely processing and resolving discrepancies. • Handle client queries professionally via calls, emails, and follow-ups, ensuring customer satisfaction. • Coordinate with other teams to resolve queries, ensuring smooth operations and issue resolution. • Maintain and update client-related information in SAP to ensure accuracy. • Ensure all tasks and responsibilities are completed within agreed timelines and maintain a high level of accuracy. • Meet and exceed targets/goals set by management, working under direction to achieve business objectives. Required Skills & Qualifications : • Education : Graduate in any field (B.Com is preferred). • Excel Skills: Proficiency in Microsoft Excel for data management and reporting. • Communication Skills : Excellent communication skills, both written and verbal, with fluency in English. • Client Relationship Management : Ability to manage and resolve client queries professionally and promptly. Preferred Qualifications: • Knowledge of SAP or other enterprise software is a plus. • Experience in logistics and supply chain processes. If you are a motivated and ambitious individual looking to work in a fast-paced, client-focused environment, we invite you to apply and join our team!