Associate-Inbond Voice Support/UK Shiftu Technical Sales Executive

2 - 6 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Senior Tech Support Associate / Tech Sales Associate at Adeeba e-Services, your primary responsibility will be to handle inbound calls from customers experiencing computer issues. You will be required to diagnose the problems effectively and recommend the most suitable technical support plan along with relevant software to resolve the issue. - Take inbound calls from customers regarding computer issues - Diagnose the problems accurately - Recommend the best technical support plan and relevant software to customers - Sell technical support plans effectively Qualifications Required: - Prior experience in a similar technical support or tech sales role - Excellent communication skills - Ability to diagnose and resolve computer issues - Experience working in a US Shift environment - Only experienced candidates are applicable Join Adeeba e-Services to be a part of a leading International BPO providing technical help to customers in the US and Canada. Enjoy a fixed salary on the 1st of every month, high incentives, daily sales incentives, loyalty bonuses, referral bonuses, and more. Experience a high prospect of growth with no extension of shift timings and a salary increment after 9 months.,

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