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Job Description: Associate Director – Sales Training (IC Role) Reporting to: Chief People Officer (CPO) Location: Mumbai Work experience: 12 years Employment type: Full-time Location: Mumbai About Us: Cordelia Cruises is India's premium cruise line, setting new standards in experiential travel. We are not just about sales—we live our product. We are building a team of passionate professionals who believe in delivering immersive, inspiring experiences on-board. Role Overview: We’re looking for a dynamic, self-driven Trainer who offers more than just knowledge they bring presence, energy, and real-world sales experience. This is an individual contributor role, reporting to the Chief People Officer, focused on delivering transformational, sales-driven training for frontline and customer-facing teams. Key Responsibilities:· Behavioural Change-Shift sales team mind-sets and habits through behavioural training methods—role‑plays, simulations, real scenarios—ensuring selling techniques stick and are used effectively· Bottom-Line Impact-Boost conversion rates and revenue with behaviour-driven sales.· Brand Alignment-Ensure every interaction reflects our luxury brand DNA.· Skills Gap Closure-Spot and fill sales competency gaps with targeted coaching.· Scalable ROI-Embed training, coaching, monitoring—for lasting, measurable growth. Ideal Candidate Profile: · 12+ years’ experience in premium sectors (hospitality, aviation, cruise, luxury retail), driving team growth through learning. · Commanding presence: confident, engaging, and naturally magnetic—able to energize a room. · Expert facilitator: skilled at designing immersive and interactive sessions for diverse audiences. · Growth-focused: eager to elevate learning programs that support revenue and luxury standards. · Experience in coaching or mentoring, with a growth mind-set. Educational Qualifications: · Master’s from a top-tier institute ideally with a specialization in Human Resource, Learning & Development. Psychology, will be a strong added advantage. What You’ll Get:· Inspiring workspace: Modern, vibrant office with bright colleagues and a great cafeteria· Robust benefits- Health insurance coverage to support your well-being and that of your family. · Family-first experiences: *Annual -family sailing retreats aboard Cordelia Cruises—reconnect, relax, recharge.· Exclusive discounts: Enjoy special friends-and-family offers across our services and partner brands. · Competitive compensation: Attractive salary up to ₹27 LPA, plus additional incentives and perks—details open for discussionInterview Process: All shortlisted candidates will be required to Deliver a half-day mock training session , showcasing their facilitation style, content originality, engagement techniques, and storytelling ability. This will be conducted in-person. What You’ll Love About This Role: · You’ll live the product —literally. · You'll work directly with the CPO and leadership team to shape the behavioural DNA of the brand . · You'll create transformational experiences , not just slides and scripts. · You’ll see a direct impact of your work in revenue, service metrics, and guest stories. Transform Training, Elevate Experiences Bring your voice, your vibe, and your vision. Let’s redefine training—one wave, one story, one powerful session at a time. Cordelia Cruises is calling. Are you ready to lead from the deck? Show more Show less