Associate Director, Manufacturing Enterprise Solutions

Job Description

Point of contact for SAP process owners in the Manufacturing & Engineering domain, co-leading the strategic alignment of the technology roadmap to business strategy Ensures that global and local demand is captured from business and collaborates with other Technology functions to ensure quality services are delivered to stakeholders Tackles business requirements at Enterprise (also known as Level 4) level in areas like Plant Maintenance, Calibration, Serialization and Production Scheduling with a SAP first approach, eventually reducing the number of systems in use Works with process owners to ensures that SAP and other Level 4 systems are configured to optimize production workflows, reduce bottlenecks and improve efficiency Transforms user requirements in functional requirements; works with the Enterprise and Architecture Solutions (E&AS) team to ensure that a solution is delivered on time and on budget Job Description Major accountabilities: Establish strategic business partnering which focuses on delivering the IT quality services to support the ongoing business operations as well as the mid-term business strategy. Lead the definition and delivery of the Manufacturing Level 4 project and service portfolio Work closely with other IT domains to establish annual or periodic processes for portfolio, budgeting, business architecture, technology identification, technology sourcing, people and skills development and other IT support activities. Articulate the technology strategy for Manufacturing in alignment with business strategy Co-create the Product Family vision, business/customer capability roadmaps and product roadmaps in close partnership with the Business Product Owner Advocate for the business and customer strategy within the IT organization to steer Platform and Product investments, prioritization and decision making Manages the interdependencies across product lines, looking for synergies and conflicts Owns all technical aspects of the product lifecycle in close partnership with the Business Product Manager Act as IT single point of accountability for delivering Product Roadmaps across the Product Family Responsible to manage the vendors necessary to successfully utilizing the products throughout their lifecycles Manages the solutions related budget for his/her solutions (project and operations) Ensures 1st class experience for the associates in the team by creating an inclusive, inspired environment and upskilling and developing people. Promote a digital culture which promotes speed, agility, customer focus, strong business engagement and business impact-oriented thinking in Technology Serves as point of escalation, review and approval for key issues and decisions Key performance indicators: Successful delivery and operations of standardized IT solutions that are well aligned to the business strategy and global technology Strategy KPls which are relevant for customer satisfaction are clearly defined, constantly measured, and met Meeting yearly budget target for TechOps projects and operations Minimum Requirements: Education: Degree in computer science, IT related field or technical discipline; Master s degree desirable Work Experience and Skills: > 8 years experience working in an IT environment > 5 years experience in working in Manufacturing or supporting this function from IT (in local & global roles) > 3 years experience as people manager Advanced understanding of solutions supporting Asset Lifecyle Management (ALCM), Maintenance Repair Operation (MRO) Understanding of Serialization requirements in the Pharmaceutical Industry, preferably with exposure to SAP ATTP or Manufacturing Track & Trace solutions Understanding of key manufacturing processes, from demand scheduling to work order execution and packaging of goods Advanced experience in Stakeholder management at country / regional / global up to Leadership level Solutions in regulated industries Advanced knowledge IT Strategy & Planning Extensive project management and change management experience Track record in delivering global solutions at scale Advanced knowledge in vendor management Advanced knowledge of Lean / 6 Sigma, Design Thinking, Agile methodology Working experience within the pharmaceutical industry (best in multi-national with global experience) Relationship Management, Interactions with senior management Emerging and latest market trends Managing challenges, Proactive thinking Languages : Advanced proficiency in English (written and spoken)