Associate Director, Global Admissions

Job Description

Job Reference 2825 Application Closing Date 04/06/2025 Division, Department CU Recruitment & Admissions Limited (CURA) ,CURA Global Admissions Salary CIRCA ₹2,600,000.00 per annum Mode Permanent , Full Time Our Mission Coventry University Group is a global education group with a mission of Creating Better Futures. Driven by our passion and belief that through education, equity, and innovation our students, people, and communities are empowered to transform their lives and the world around them. Our people are the key to our success and each role within the group plays a key role in shaping the world around us. Coventry University Recruitment & Admissions (CURA) lives and breathes a passion for finding, enrolling and assisting students to earn a transformational Coventry University degree at one of our campuses. Our reputation for success, innovation and customer focus has significantly grown our student numbers over recent years. We’re now expanding the team to build on this success and to lead the charge as the study abroad market evolves at pace. The Role As Associate Director of Global Admissions, you’ll lead a centralised admissions team that supports both UK and international student recruitment. You’ll shape and implement CURA’s admissions strategy to meet ambitious growth targets while ensuring compliance and delivering an exceptional applicant experience. You’ll oversee the full application lifecycle ensuring speed, accuracy, and adherence to service level agreements. You’ll take a data-driven approach to leading and developing high-performing admissions teams, embedding a culture of continuous improvement through LEAN process development and a relentless focus on service excellence. Collaboration will be at the heart of your work, as you engage closely with key internal stakeholders and external partners to ensure a seamless, responsive, and applicant-centred admissions journey. As a senior leader, you’ll act as an escalation point and deputise for the Director of Global Admissions as and when required. You’ll also support recruitment events—including evenings and weekends—and represent CURA nationally and internationally Our Successful Candidate You’ll be an accomplished leader with a proven track record of managing high-pressure, performance-focused, and target-driven teams. Your expertise will include excellent knowledge of admissions processes and service level agreement frameworks—or comparable high-volume processing environments—where speed, accuracy, and customer satisfaction are critical. You’ll bring experience in LEAN or equivalent process development methodologies, with a strong focus on operational efficiency and continuous improvement. Your leadership will be grounded in delivering customer service excellence, ensuring every applicant’s journey is seamless, responsive, and supportive. You’ll have a detailed understanding of managing complex customer journeys within a higher education or international admissions context. Your ability to lead and inspire teams across multiple locations will be essential, as will your skill in aligning people, processes, and systems to deliver outstanding results. The Benefits As a staff member of CU Recruitment and Admissions Limited, you will have access to a wide range of industry leading rewards and benefits which includes: Provident Fund contribution 20 days Annual leave, 12 casual/sick leave plus Bank Holidays Health insurance of 4 lacs for yourself, your spouse and two children Excellent office facility in the centre of Delhi Performance based annual bonus Our Culture As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all. Full Job Description & Person Specification . We look forward to hearing from you!