Associate Director Delivery Management - Operations

Job Description

Associate Director Delivery Management - Operations Noida, Uttar Pradesh, India Req #3353 Friday, March 21, 2025 Are you ready for the Most Impactful Work of Your Life Signant Health is a global evidence generation company. We re helping our customers digitally enable their clinical trial programs, meeting patients where they are, driving change through technology and innovations and reimagining the path to proof. Working at Signant Health puts you in the very heart of the world s most exciting sector - a high-growth, dynamic company in an extraordinary industry. We innovate the leading-edge of clinical research data. We do it faster, better and with an eye on the future of our industry. Role Purpose Associate Director, Delivery Management ensures on-time delivery of all published services within the Unified Platform organization. This leader will operate a scalable organization that flexes as the needs dictate. The extensive delivery experience of this Associate Director with project teams executing at a high level and to standards guaranteeing project expectations are met. This role will enforce the adoption of best practices throughout their organization. It is expected of this inspirational leader to be able to drive work with precision, communicate clearly and frequently to a broad audience, and operate autonomously. As part of our team, your Key Accountabilities: Accountable for on-time delivery of all technical delivery commitments, with deep expertise on enterprise solution delivery, specifically large-scale and complex resource scheduling, forecasting, and risk mitigation. Deep expertise in a major competency (Solution, Engineering, Testing, Delivery) who can enforce industry regulatory best practices and consistency of standards use within their pods of responsibility. Experience leading geographically dispersed organizations, with direct management responsibilities or indirect management of deliverables. Chairs regular delivery planning exercises, with keen focus on release coordination, task interdependencies and critical path alignment. Acts as decision maker and escalation point-of-contact in resolving implementation impediments. Ensures team health using standard operating metrics and enforcing delivery process hygiene and adherence. Applies required resource management solutions that allow technical teams to scale at-will in response to changing expectations. Ensure seamless project handoffs through tight partnership with the Global Project Management organization. Coaches technical teams on capability and implementation best practices, with emphasis on agility, to improve quality, productivity, and efficiency. Implements financially-sound resource utilization solutions, indexed on low-cost operations and a progressive skills management framework. We would be thrilled if you bring in the below: Have hands-on experience in setting up and dramatically scaling software delivery operations in the country and/or region, preferably with experience from BIG4 consulting companies and similar organizations. Ten (10+) years of extensive project and program management experience, deploying software and/or services at a rapid quarterly pace with deep technical and hands-on experience of project and resource management tools. Eight (8+) years of combined and progressive enterprise solution delivery, software engineering and/or solution architecture experience, preferably with consulting services delivery experience. Five (5+) years of progressive and global, departmental and personnel management experience within engineering and delivery organizations of over fifteen (15+) reports. Demonstrated experience in enforcing compliance with quality strategy, standards, regulatory, and best practices for enterprise software development. Strong acumen for metrics and driving towards objective results, with extensive experience presenting information at various stakeholder levels and/or formats. Hands-on manager with a history of managing concurrent end-to-end projects and/or turnaround failing engagements with the least collateral damage. Excellence in organizational management with the ability to coach senior-level staff to manage and develop high-performance teams. Exceptional operational and business leadership skills, including change leadership and stakeholder influence abilities, can drive innovation in capital project management approaches/strategies. Possesses an innovative mindset, gained through progressive experience across industries or deep expertise in a relevant competence, that challenges the status quo and drives sustainable change across the organization. We know that everyone has different wants and needs, which is why along with a highly competitive base salary we support our people and their loved ones with a variety of perks and benefits. As part of our team some of the benefits you can expect to receive are: Medical Insurance, Group Accidental Coverage/Insurance, Group Term Life Insurance Company Paid Subscription to Calm The #1 app for mental fitness. Employee Referral Program Bring the Best to Signant Health and earn a reward. Wellness Program Participate in challenges and earn points for rewards. Proof! Signant s Employee Recognition Program where you can accumulate points to redeem exciting merchandise, gift cards, tickets, and more. Burn Along Digital fitness and wellness platform Does this sound like something you d like to exploreThen we d love to hear from you! To apply, please submit your CV and a cover letter letting us know why you think you d be perfect for this role. We will begin reviewing submissions during the application period and will fill the vacancy as soon as a suitable candidate is identified. Please note that Signant does not accept unsolicited resumes from Third Party vendors. #LI-SS1 At Signant Health, accepting difference isn t enough we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Other details Job Family Operations Job Function AID-Application Development