Associate Counselling

Job Title: UK Counsellor

Location: Delhi / Gurgaon 

Experience Required: Fresher 

Industry: Overseas Education / Student Counselling 

About the Role

We are looking for a high-performing Senior UK Counsellor with proven experience 

in student counselling for the UK. This is a high-engagement role that requires a 

proactive and results-driven individual who can handle a large volume of student 

interactions daily (120–150 quality counselling calls) and consistently meet 

monthly and intake-specific targets. 

The ideal candidate will have a solid understanding of the UK education landscape and a 

successful track record of guiding students through the admission process, from initial 

interest to final enrolment. 

Key Responsibilities

Counsel and guide prospective students for higher education in the UK through 

120–150 outbound calls per day. 

Maintain a conversion rate of at least 25%, ensuring a strong follow-up 

mechanism and timely closures. 

Provide personalized counselling to students, helping them choose the best-fit 

universities and courses based on their profiles and preferences. 

Stay up-to-date with the latest UK university application processes and 

scholarship opportunities. 

Achieve and exceed monthly conversion targets aligned with business goals. 

Maintain comprehensive case notes and track all leads and conversions via CRM 

tools. 

Work collaboratively with internal teams to enhance student experience and 

optimize counselling effectiveness. 

Share best practices with junior counsellors and contribute to team training 

efforts if required. 

Requirements

Strong knowledge of the UK higher education system, application timelines, 

and admission criteria across a broad range of institutions. 

Proven track record of meeting or exceeding student conversion targets 

in a performance-driven environment. 

Comfortable managing a high volume of student engagements daily in a 

structured, efficient, and professional manner. 

Excellent communication, interpersonal, and organizational skills. 

Familiarity with CRM platforms and basic computer tools (MS Office, Google 

Workspace, etc.). 

Ability to work independently and under pressure while maintaining a student

first approach. 

What We Offer

A high-energy, performance-oriented work environment. 

The opportunity to work with one of the leading names in overseas education. 

Career growth based on performance and results. 

Ongoing training and professional development opportunities. 

The chance to make a real difference in students’ academic journeys.